Real Estate

2 weeks ago

London, Ontario, Canada Wahi Inc. Full time
About Us

Wahi Realty Inc., Brokerage, has assembled a team of amazing tech experts and dedicated REALTORS to deliver top-notch, data-driven market insights and innovative options for Canadians on their real estate journey. Giving Canadians choice, control, and an increased level of confidence in the buying process is integral to Wahi's vision for the future.

Wahi was named as 2023's Best Real Estate Innovator at the Canadian Business Innovation Awards.

Job Description

As Wahi enters a new phase of growth, this is an opportunity for someone looking for a change or growth in their career by providing world-class customer experience at a company looking to make a real impact on the real estate landscape in Canada. We're looking for a high-energy, motivated REALTOR to work directly with prospective buyers to find their dream home.

While you're a licensed Realtor, your job will be working as the main point of contact for your customers from our Toronto office or remotely to help quarterback all parts of the customer's journey. You'll have the support of our Customer Ambassador team, Tour Assistants, an ever-improving tech stack, and more to ensure you can be successful in your role.

If you're looking for an opportunity to learn, work with customers, and be a part of scaling a business with real-world impact, we want to hear from you

Key Responsibilities

1. Be the key driver of sales (buy deals only), owning your book of business, driving efficiency while staying customer-focused.
2. Engage and support customers via multiple channels (Phone, Chat, and email), in both proactive and reactive engagements with consumers.
3. Collaborate closely with Customer Success, Marketing, Product, and Engineering teams to deliver a top-notch customer experience.
4. Work closely within the Realtor team to ensure continuity of service for customers for all Wahi clients.
5. Build trust and show empathy with customers to develop ongoing relationships and partnerships through their buying journey.

Requirements

1. You have an active real estate license in Ontario.
2. You have 3+ years of experience working in real estate, focusing on residential in the GTA.
3. You practice clear, concise, and personable communication both verbally and in writing.
4. You've had experience closing 10+ deals/year.
5. You are passionate about building a customer-facing career with the drive to grow and develop both personally and professionally.
6. You have a team-first mentality and take opportunities to share and digest learnings from your team members.
7. You have deep empathy for customers and balance being resourceful and direct with customers.
8. You rise to challenges, taking change and uncertainty in stride as the company grows.
9. You seek to make an impact and find opportunities to contribute to the team and company as we scale.

Note that this is a hybrid position that will allow you to work from home in addition to office days in our downtown Toronto headquarters. Some shifts will be on evenings and weekends as well as some holiday coverage.

Benefits

1. Competitive base salary.
2. Commission for closed deals with quarterly accelerators and additional bonuses for delivering top-notch experiences to customers.
3. Board fees covered by Wahi.
4. Structured schedules and hours to ensure a positive work-life balance.
5. Health Benefits Package from Day 1.
6. Paid Vacation.
7. Hybrid Work Environment.
8. Group RSP Matching.
9. Continue to handle personal deals, providing that your name is on the title of the property.

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