Senior Enterprise Customer Success Manager
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Key Responsibilities
- Manage an assigned portfolio of growing high-touch enterprise accounts
- Build trusted relationships as an AI Solutions advisor
- Resolve conflicts and provide timely customer solutions
- Identify growth opportunities across assigned business accounts
- Track targets aligned with company and Customer Success objectives
Requirements:
- Experience in technical consulting, implementation, customer service, or client success
- Hands-on selling experience and excellent customer service ability
- Knowledge of CRM software, project management, and CS platforms
- Experience scaling Account Management programs within a startup
- Excellent communication, negotiation, and objection handling skills Bring enterprise account management, AI advisory, and customer success expertise to STAN’s growing property management solutions.
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