Inside Sales Representative

2 weeks ago

Halifax, Nova Scotia, Canada VenorTalent Full time
Venor is pleased to further our partnership with EH Price Sales by assisting in their search for an Inside Sales representative. This search has been initiated due to an internal promotion, and is an incredible opportunity for someone within the industry to join EH Price and contribute to its positive growth.

E.H. Price, a division of Price Industries Limited, North America's leading manufacturer and distributor of air distribution products (www.priceindustries.com), is a dynamic, progressive and innovative organization. If you're a technically sound individual within the HVAC space who is looking for a position within a reputable organization that has a clear career pathway, then please read on

About the Position:

The Inside Sales Representative will manage various aspects of client interactions, from responding to inquiries and providing estimates to coordinating orders and ensuring project closure. It requires a blend of technical expertise, strong communication skills, and the ability to oversee project costs. The role involves maintaining customer relationships, delivering exceptional service, and participating in events to enhance business connections.

The Day to Day:

- Respond promptly to client inquiries via phone or email, providing accurate estimates and quotes.
- Prepare and facilitate the creation of submittals as required.
- Coordinate with customers or site contacts to address discrepancies in orders, managing issues such as Missing Items, Incorrect Items, or Damaged Items.
- Submit claims and warranties as necessary.
- Process orders expeditiously following the approval of submittals, making necessary edits to orders.
- Track orders and deliveries, providing customers with timely Estimated Time of Arrival (ETA) information.
- Notify customers upon order arrival and arrange deliveries when necessary.
- Execute the efficient closure of projects, ensuring full invoicing and submission of maintenance documentation.
- Effectively manage and consolidate project costs in comparison to the budget.
- Provide support for warehouse functions as needed.
- Stay abreast of product knowledge, attending manufacturer's factory/training visits to remain current on the latest product developments and software tools.
- Cultivate and maintain strong customer relationships, fostering trust through open and effective communication.
- Deliver exceptional customer service, consistently prioritizing a Customer-first approach to business.
- Assist in organizing and participating in various customer events, including open houses, sporting events, and lunches.
- Undertake additional responsibilities as assigned by the manager.

Qualifications:

- Possession of a Post-Secondary Education or equivalent work experience (a Mechanical Engineering degree is considered an asset).
- Demonstrated a minimum of 5 years of industry experience.
- Proven experience in Inside Sales.
- Proficiency in estimating takeoffs and the ability to interpret and analyze blueprints.
- Exceptional verbal and written communication skills.
- Adept in utilizing technology, with a comprehensive understanding of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Consistent delivery of exemplary customer service.
- Capacity to effectively multitask, prioritize tasks, and manage time efficiently.
- Strong problem-solving abilities.

If you are an HVAC professional who values excellence and working for a company with a clear strategic vision, then please don't hesitate to send your Resume to Luke at Lwatters@venor.ca or simply Apply.

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