Senior Manager, Enterprise Applications

Venor is proud to partner with Shannex on their search for a Senior Manager, Enterprise Applications to join their Project Management and Software Solutions team in Halifax, Nova Scotia.

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality, and lifestyle sectors. With locations in Nova Scotia, New Brunswick, and Ontario, Shannex continues to build communities designed for connection, wellbeing, and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also delivers Transitional Health Services in partnership with Nova Scotia Health.

What You’ll Be Doing

As the Senior Manager, Enterprise Applications, this role is responsible for the architecture, performance, and ongoing evolution of a portfolio of enterprise applications supporting Shannex’s operations. Reporting within the Project Management and Software Solutions team, this leader will work closely with internal stakeholders to ensure technology solutions are secure, reliable, and aligned with business needs.

Key Responsibilities Include

- Owning the architecture, support, maintenance, deployment, and enhancement of a portfolio of enterprise applications and technology solutions, including platforms supporting digital customer and e-commerce experiences.
- Providing leadership for ongoing digital and customer-facing application initiatives, ensuring solutions are scalable, secure, and aligned with evolving business needs.
- Acting as Subject Matter Expert for interconnected enterprise applications.
- Mentoring, leading, and supporting a team of System Analysts, fostering strong performance and collaboration.
- Ensuring application availability, performance, and reliability, including timely resolution of user support requests.
- Collaborating with business leaders and key stakeholders to plan, prioritize, and schedule application enhancements aligned with business, technology, and security strategies.
- Establishing and tracking measurements of success for application portfolios and team performance, including adoption, data quality, compliance, and security.
- Influencing and developing policies and procedures within the scope of the role to support operational excellence and continuous improvement.

About you

In addition to a strong commitment to collaboration, accountability, and continuous improvement, the ideal candidate brings:

- A Bachelor’s degree in Finance, Computer Science, or a related field is preferred; however, we will consider an equivalent combination of professional experience and education.
- Established project management skills with experience leading the configuration and implementation of large-scale enterprise solutions (such as ERP, CRM, or complex integrated business applications).
- Experience in a management or supervisory role leading a technical team through the full lifecycle of solution design, deployment, and support.
- Expertise in business process analysis, requirements gathering, solution design and development, vendor management, enterprise application support (ERP), and a strong business understanding.
- A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.
- Working proficiency in French would be considered an asset.

Why Shannex

Shannex offers a people-first culture grounded in purpose, innovation, and long-term impact. Team members benefit from a comprehensive and competitive total rewards package, including:

- Comprehensive health, vision, and dental benefits, including an Employee and Family Assistance Program.
- Life, travel, and other insurance coverage.
- 24/7 virtual healthcare access at no cost.
- RRSP program with 5% employer matching.
- Vacation accrual beginning immediately and travel insurance.
- Free on-site parking.
- Access to the WorkPerks program with discounts across retail, fitness, travel, entertainment, and more.
- Ongoing learning through Shannex’s Centre of Excellence.
- Opportunities to contribute to sector innovation and continuous improvement initiatives.
- Recognition and rewards programs focused on service excellence and safety.

At Venor and Shannex, we embrace a culture of belonging in the workplace. No matter who you are, where you’re from, how you think, what you believe in, or who you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities.

To learn more about this opportunity, contact Nick Misener at nick@venor.ca and Vanessa Rodriguez Garcia at vanessa@venor.ca.

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