Facilities and Maintenance Manager

Position Summary: We are seeking an experienced and strategic Facilities and Maintenance Manager to lead facilities management, maintenance operations, asset stewardship, and infrastructure planning across our organization. Reporting to the Director, Strategic Initiatives, this leadership role is responsible for the safe, efficient, and cost-effective operation of buildings, equipment, building systems, and physical assets. The Facilities and Maintenance Manager will work collaboratively with operational leaders to drive facility excellence, strengthen preventative maintenance programs, support capital planning initiatives, ensure regulatory compliance, and enhance the resident and employee experience. The successful candidate will provide strategic and operational leadership to maintenance teams, ensuring organizational assets are maintained to the highest standards while supporting safe, functional, and welcoming environments for residents, families, employees, and visitors. This position will:
- Model the organization’s mission, vision, and values, consistently representing Covenant professionally and positively
- Collaborate effectively as a professional team player, supporting the achievement of Covenant’s Mission, Vision, and Values
- Engage and mobilize leaders and teams to fulfill Covenant’s mission, vision, values, and strategic objectives

Key Responsibilities
include, but are not limited to: Facilities Operations & Asset Management
- Lead the development and implementation of maintenance strategies, standards, policies, and procedures across all sites
- Oversee preventative maintenance programs, asset tracking systems, and facility documentation
- Ensure building systems, infrastructure, and equipment operate safely and efficiently
- Conduct lifecycle analysis of facilities, systems, and assets to support long-term planning
- Identify and implement continuous improvement initiatives and maintenance best practices Leadership & Team Development
- Provide leadership, coaching, mentorship, and performance management to site-based maintenance teams
- Foster a culture of accountability, collaboration, customer service, and safety
- Support workforce planning, recruitment, training, succession planning, and employee development
- Establish clear performance expectations and ensure compliance with organizational policies and procedures Compliance & Risk Management
- Ensure compliance with all relevant legislation, regulations, standards, and governing bodies, including ABSA requirements
- Promote and model Occupational Health and Safety (OHS) best practices
- Conduct root cause analysis and implement corrective actions to address facility and operational issues
- Support emergency preparedness and business continuity initiatives Budgeting & Strategic Planning
- Develop and manage annual operating and capital budgets for facilities and maintenance functions
- Participate in organizational projects and strategic initiatives that improve operational performance
- Monitor expenditures and identify opportunities for efficiencies and cost savings while maintaining service quality

Qualifications:
Required
- 5th Class Power Engineering Certificate or higher
- Minimum 3-5 years of progressive facilities or maintenance leadership experience
- Experience leading and developing maintenance teams
- Strong knowledge of building systems, preventative maintenance programs, and regulatory compliance requirements
- Demonstrated ability to manage multiple priorities in a complex operational environment
- Strong analytical, problem-solving, and decision-making skills
- Excellent communication, interpersonal, and relationship-building abilities
- Commitment to workplace safety and continuous improvement Preferred
- Experience within healthcare, seniors living, hospitality, property management, or other multi-site service environments
- Experience managing capital projects and facility renovations
- Knowledge of computerized maintenance management systems (CMMS) and asset management practices What You'll Bring
- A collaborative leadership style with a focus on service excellence
- Strong technical expertise combined with strategic thinking
- The ability to build relationships and influence stakeholders across multiple locations
- A commitment to stewardship, operational excellence, and resident-centered service