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General Manager, Chef's Hall
1 month ago
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward
Chef's Hall
Chefs Hall, Canada’s first chef-driven food hall, is seeking an ambitious and entrepreneurial General Manager to lead its dynamic downtown Toronto operation. This role is ideal for a passionate hospitality leader who thrives in a fast-paced, culinary-focused environment and loves working directly with chefs, vendors, and creative food entrepreneurs.
Backed by Compass Group Canada, the country’s largest foodservice organization, the General Manager will have the resources, support, and operational depth needed to elevate Chefs Hall’s brand, strengthen its chef partnerships, and drive the next stage of growth.
Job Summary
The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts. The General Manager must be prepared to work weekdays and sometimes evenings and weekends.
Now, if you were to come on board as one of our General Managers, we’d ask you to do the following for us:
- Strategic Leadership & Business Growth
- Lead the end-to-end business strategy for Chefs Hall, driving innovation, revenue growth, and long-term sustainability.
- Develop monthly, quarterly, and annual plans tied to business objectives, vendor success, and guest experience.
- Identify new opportunities for brand expansion, partnerships, and culinary programming.
- Chef, Vendor & Partner Relations
- Build strong, trust-based relationships with all resident chefs, vendors, and culinary partners.
- Support vendors in menu planning, marketing integration, compliance requirements, performance insights, and operational success.
- Lead onboarding, transitions, and new vendor acquisitions to maintain a dynamic and compelling food hall lineup.
- Marketing, Branding & Community Engagement
- Oversee all marketing initiatives, including social content reviews, newsletters, campaigns, and event promotions.
- Work closely with Compass marketing teams to execute cohesive food hall storytelling and brand elevation.
- Ensure Chefs Hall remains top-of-mind through community partnerships, PR opportunities, and local engagement.
- Operational Excellence & Guest Experience
- Oversee daily operations, ensuring seamless service flow, quality control, and adherence to health and safety standards.
- Implement systems, checklists, and processes that ensure operational consistency and exceptional guest experience.
- Manage facility needs, maintenance, décor standards, and overall property presentation.
- Financial Management & Reporting
- Own the full financial performance of the operation, including P&L management, forecasting, cost controls, and reporting.
- Review vendor performance metrics, sales trends, and financial benchmarks to make informed business decisions.
- Lead efforts to drive profitability while maintaining a premium guest experience.
- People Leadership & Team Development
- Lead, mentor, and develop a high-performing management and frontline team.
- Oversee recruitment, scheduling, performance management, and training initiatives.
- Foster a culture of accountability, creativity, teamwork, and operational excellence.
- Event Programming & Experience Design
- Curate and oversee event programming—seasonal events, chef activations, private bookings, and special promotions.
- Partner with marketing and vendors to create memorable, customer-engaging experiences that drive traffic and brand loyalty.
Think you have what it takes to be one of our General Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- 5+ years in hospitality management (preferably multi-vendor, food hall, or chef-driven concept).
- Strong marketing acumen with experience in digital, content, and local promotion.
- Entrepreneurial mindset with the ability to innovate, problem-solve, and build relationships.
- Passion for food, chefs, and culinary culture.
- Experience managing financial performance, budgets, and vendor relations.
- Strong communication, leadership, and organizational skills.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
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