Technical Program Manager

25WD94220, Technical Program Manager / Responsable de programme technique Overview The Platform Services and Emerging Technologies (PSET) team is seeking a Technical Program Manager (TPM) to lead Regionalization build‑out and Developer Enablement infrastructure initiatives. In this role, you will own complex, cross‑functional programs that span regulated cloud environments, infrastructure readiness, platform capabilities, and developer‑facing enablement. You will work closely with engineering, architecture, security, compliance, and product leadership to ensure new compliance regions and supporting platform infrastructure are delivered securely, predictably, and at scale. This role requires strong technical depth, excellent execution discipline, and the ability to operate effectively across organizations to align priorities, manage risk, and drive outcomes in ambiguous environments. Responsibilities - Lead new‑region build‑out programs, including infrastructure readiness, compliance dependencies, and cross‑team execution. - Own end‑to‑end delivery of Developer Enablement infrastructure initiatives that support platform adoption, developer productivity, and operational scalability. - Build and maintain integrated delivery plans across multiple engineering teams, ensuring clear milestones, dependencies, and risk management. - Drive delivery forecasting, execution tracking, and transparent reporting across program lifecycles. - Act as the single coordination point for complex, cross‑org initiatives involving engineering, security, compliance, product, and platform teams. - Partner with executive stakeholders, architects, and product leaders to shape strategy, sequencing, and execution plans. - Provide clear, actionable status reporting at both executive and team levels, including risks, tradeoffs, and mitigation strategies. - Proactively identify, assess, and mitigate risks related to infrastructure, compliance, dependencies, and delivery timelines. - Support engineering teams with impediment removal, exception handling, and dependency resolution. - Drive automation and operational improvements to create visibility, repeatability, and a single source of truth across delivery processes. - Champion Agile and Lean delivery practices, supporting self‑organizing engineering teams operating in complex environments. - Lead retrospectives and lessons learned to continuously improve delivery effectiveness, collaboration, and program outcomes. - Act as a change agent, helping teams navigate evolving requirements, regulatory constraints, and platform priorities. Minimum Qualifications - Bachelor’s degree in Engineering, Computer Science, Business Administration, or a related field. - 5+ years of experience delivering complex, cross‑team initiatives in fast‑paced technical environments. - 3+ years in a TPM, Product Manager, Software Architect, or similar role. - Strong understanding of cloud platforms and distributed systems, including APIs and services on AWS, Azure, or Google Cloud. - Demonstrated ability to manage large‑scale infrastructure or platform programs with significant dependencies. - Excellent communication and stakeholder management skills, with the ability to influence across technical and non‑technical audiences. - Strong problem‑solving skills with a bias toward action and outcomes. Preferred Qualifications - Experience working in regulated or compliance‑driven environments (e.g., FedRAMP, SOC 2, ISO, government cloud). - Familiarity with cloud infrastructure build‑out, regional expansion, or platform enablement initiatives. - Experience partnering closely with security, compliance, and architecture teams. - Passion for operational excellence, process improvement, and scalable delivery practices. Benefits - Insurance: Health/Dental/Vision/Life - Work‑Life Balance - Paid volunteer time off - 6‑week paid sabbatical every 4 years - Employee Resource Groups - A "week of rest" at year's end #J-18808-Ljbffr