IT Manager/Team Lead

3 weeks ago

Richmond Hill, Canada Onico Solutions Full time

Our client is currently looking for an IT Manager/Team Lead to support their growing office in Georgetown, ON. The successful candidate will manage/administer/support the company’s various systems, including cloud-based systems, VOIP, Microsoft Navision (NAV), VPN, Exchange and a VMware environment. Other day-to-day duties will include: managing new hardware installations, software and operating systems at the local office, local management/support of existing hardware, software, servers, printers, workstations and phones, performance monitoring and tuning, troubleshooting, and retirement or upgrade of older hardware and software.

RESPONSIBILITIES

- Manage server and workstation infrastructure in all locations
- Working closely with internal partners to generate reporting templates
- Manage the IT infrastructure, including firewalls, databases, VMware and other processes
- Maintaining Exchange and Citrix based interfaces
- Provide Navision (NAV) Support
- Review current setups and ensure that each location is running current software
- Ensure that all licensing requirements are met and maintained
- Support/lead the IT team, end users and deal with issues as they arise
- Purchase appropriate computer equipment in a cost effective manner
- Maintain e-mail and SPAM Filtering systems
- Install new wiring for phones and computer network as required
- Coordinate disaster recovery plan with appropriate partners
- All other duties as required

REQUIREMENTS

- 6+ years of related lead/management experience
- Hands-on experience providing support for Microsoft Navision (NAV)/Dynamics
- Good understanding of VOIP telecommunication
- Experience supporting/setting up VPN’s (virtual private networks)
- Experience supporting Exchange Servers
- VMware experience
- Experience running SQL queries and reports
- Cloud based computing experience
- Extensive knowledge of Microsoft Office 365
- In-depth Knowledge of networking protocols and various software packages
- Ability to multi-task various projects as required
- Interpersonal skills to interact with various levels of employees and managers
- Some infrequent travel to the US required

This is a contract position located in Georgetown, ON with potential conversion to FTE.

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