Process and Procedures Analyst

Select how often (in days) to receive an alert: Job Information Job Title: Process and Procedures Analyst Job Requisition ID: 78863 Ministry: Public Safety and Emergency Services Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Temporary until October 31, 2029 Scope: Open Competition Closing Date: January 28, 2026 Classification: Program Services 3 Salary: $2,849.89 to $3,738.14 bi-weekly ($74,382 - $97,565/year) The Alberta Emergency Management Agency (AEMA), under the authority of the Emergency Management Act, leads the coordination and co‑operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery. The Alberta Emergency Management Agency (AEMA) is accountable and responsible to the GoA, to Albertans, to their communities, and to industry for the protection of people, their property, and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the coordination, collaboration and cooperation between all entities involved in prevention, preparedness, response, and recovery activities within this diverse system. The Emergency Management Agency’s (AEMA) Recovery Branch is currently looking for a Business Standards Analyst to join their Business Operational Supports team. The Recovery Branch manages the Disaster Recovery Program (DRP) that provides financial assistance for uninsurable loss and damage caused by emergencies and disasters, and assists eligible Government of Alberta ministries, communities and individuals. After a disaster, the affected municipality can apply for a DRP and if the municipal application is approved, affected residents can apply for financial assistance. If you are looking for a challenging yet exciting opportunity, look no further and apply with us today Reporting to the Business Operational Supports (BOS) Manager, the Process and Procedures Analyst will join a team that contributes to the development and maintenance of business standards, solutions and practices through multiple assigned projects and ad hoc requests. This position will also support a coordinated approach to assessing the viability of process improvements that enhance the delivery model for DRPs. The Process and Procedures Analyst will take a lead and consults on the development, review and modernizations of the Branch’s processes and procedures for all activities across the branch, including process mapping, procedure drafting, evaluation, maintenance, and redesign. This includes the development and maintenance of a process and procedures registry to track the status of documentation as well as enable improved accessibility. Additionally they will support the development and maintenance of Branch business intelligence solutions including reports and dashboards. The Process and Procedures analyst may also be tasked with supporting branch strategic and operational planning and reporting activities and deliverables, including coordinating input for annual and quarterly reporting as well as the development of Branch level planning documents. Additionally, the general duties of the Process and Procedures Analyst are: - Provide business analysis services to Recovery Branch staff at all levels to identify and help address a wide variety of needs related to Recovery projects and day‑to‑day business processes. - Support or cover on other projects led by the team in the event of absence or other capacity constraints. - Provide support to internal and external projects in accordance with project management principles, standards, and best practices. May be required to work in the Provincial Emergency Coordination Centre, Provincial Recovery Coordination Centre or on field assignment as needed during emergencies in order to coordinate provincial emergency response efforts and/or support/advise/assist government ministries, municipalities, First Nations and/or other organizations. Please click on this LINK to view the job description for this position. Competencies Systems Thinking: Takes a long‑term view towards organization’s objectives and how to achieve them. Takes holistic long‑term view of challenges and opportunities. Anticipates outcomes and potential impacts, seeks stakeholder perspectives. Works towards actions and plans aligned with APS values. Works with others to identify areas for collaboration.> Drive for Results: Works to remove barriers to outcomes, sticking to principles. Forecasts and proactively addresses project challenges. Removes barriers to collaboration and achievement of outcomes. Upholds principles and confronts problems directly. Considers complex factors and aligns solutions with broader organization mission. Develop Self & Others: Plans according to career goals and regular development. Aligns personal goals with career goals. Leverages strengths: attempts stretch goals. Provides feedback and openly discusses team performance. Values team diversity and supports personal development Creative Problem Solving: Engages the community and resources at hand to address issues. Engages perspective to seek root causes. Finds ways to improve complex systems. Employs resources from other areas to solve problems. Engages others and encourages debate and idea generation to solve problems while addressing risks. Agility: Identifies and manages required change and the associated risks. Identifies alternative approaches and supports others to do the same. Proactively explains impact of changes. Anticipates and mitigates emotions of others. Anticipates obstacles and stays focused on goals. Makes decisions, acts in uncertain situations, and creates a backup plan Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict. Encourages broad thinking on projects and works to eliminate barriers to progress. Facilitates communication and collaboration. Anticipates and reduces conflict at the outset. Credits others and gets talent recognized. Promotes collaboration and commitment Qualifications Required: University degree in Business, Economics, Statistics, Finance or related, PLUS 2 years related experience performing business analysis in areas such as change management, business intelligence reporting, business process mapping, logic modelling and organizational development or equivalent as described. Equivalency: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education. For Example: - Related 1‑year certificate PLUS a minimum 5 years of experience - Related 2‑year diploma PLUS a minimum 4 years of experience - Related minimum 6 years of experience The successful candidate MUST also have: - Experience working with business process mapping standards such as BPMN 2.0 - Strong proficiency and experience with business intelligence tools such as Power BI and database queries tools and methods - Knowledge of project management best practices, including the Project Management Body of Knowledge (PMBOK) as defined by the Project Management Institute (PMI), and Service Alberta’s Project Process Framework, including a solid understanding of both waterfall and agile methodologies. Assets: - Previous experience with capturing and documenting business process maps using standard techniques and tools such as MS Visio - Previous experience with procedure documentation - Previous experience with outcomes based logic modeling - Previous experience with continuous improvement methodologies such as Six Sigma - Business analysis certification (e.g., IIBA, CBAP, CSPO, PMP, CAPM) - Strong oral and written communication skills - report writing, listening, conflict management, meeting facilitation, negotiating, networking, relationship building, and teamwork. - Strong policy writing, verbal communication skills as well as effective presentation skills to a diverse range of internal and external stakeholders - Effective decision making skills, including analyzing, fact finding, good judgement, problem solving, risk assessment and innovative thinking - Strong proficiency in Microsoft Office applications, including Visio, SharePoint, Excel Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Term of Employment: Temporary Full‑time until October 31, 2029 Hours of Work: 36.25 hours per week *This position may be required to work in the Provincial Emergency Coordination Centre or the Provincial Recovery Coordination Centre during emergencies to coordinate provincial emergency response and recovery efforts. In these circumstances, the position may require working extended and irregular hours and/or shifts with minimal or no notice, particularly during emergencies and exercises. Location: Edmonton Cover Letter: Please provide a cover letter outlining your skills, knowledge and experience as they relate to the role. Final candidates may be required to undergo a security screening Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of‑ applicants can obtain the required documents/checks from the province they currently reside in. Links and information on what the GoA have to offer to prospective employees. How To Apply Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information. It is recommended applicants who have completed post‑secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international‑qualifications‑assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html ). It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application. Closing Statement This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Dawn Bradbury at Dawn.Bradbury@gov.ab.ca. #J-18808-Ljbffr