Major Case Management Information Processor

Major Case Management Information Processor

Royal Canadian Mounted Police- “E” Division - Major Case Management Operation Service Centre (MCMOSC)

Closing date: March 31, 2026 - 23:59, Pacific Time

Selection process number 25-RCM-EA-P-E-SUR-INV-MCMOSC-143078

Salary $57,217 to $61,761

Level CR-04-CM equivalent SP-CK-04

Who can apply Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Duties The Information Processor is the fundamental role of the Information Management positions in every investigation. You will be using a database and naming standards to catalog all of the information gathered during major Police investigations. Much of the information received is electronic but needs to be converted to an acceptable format. In some cases, you will be scanning older hard copy (paper) materials. An Information Processor is the first step in the progression to the higher‑level positions (AS02 and above) that rely on this key knowledge.

Work environment Who is Major Case Management? We are the group that specializes in Information Management of serious, large and complex investigations the RCMP undertakes across the province. We have offices in all the major cities in BC. You will be working directly with police officers, as a team, in support of the investigations. You will work directly embedded in an Investigative unit providing support, training and expertise for the management of information for major cases such as drug trafficking, homicides, financial fraud and organized crime across the province. You will be instrumental in the creation of electronic Disclosure packages presented to the Courts for criminal prosecutions. Attention to detail, task orientation, and effective multitasking are essential skills, as you’ll regularly re‑evaluate priorities amidst ongoing investigations. In the course of your work, you may be exposed to materials from Crime scenes, autopsies and/or other graphic materials. These positions will expose you to all aspects of investigations and what goes on behind the scenes in major investigations.

What do we offer? At Major Case Management, we foster a work environment where employees have opportunities to grow, learn, progress in their careers and long‑term job satisfaction. Our team enjoys the challenges of this important work and benefits from the following:

- Opportunities for advancement within our program but also exposure to many non‑police opportunities within the RCMP as well as the wide array of roles in the Federal Government.

- A total benefits package including a competitive salary, health and dental insurance plans, pension plan and a variety of leave entitlements.

- Following the TBS common hybrid work model for the Federal Public Service, full‑time employees are required to be in the office for at least 3 days a week, with exceptions for roles with sensitive work that don’t allow for remote work. However, many of our positions offer 1 or 2 days of telework per week, with expectations varying based on the position.

Intent of the process Anticipatory. A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies in similar‑level positions. This inventory will be used to staff positions at RCMP E Division Headquarters at 14200 Green Timbers Way, Surrey, BC, as well as in Kelowna, Prince George, Nanaimo, and Victoria. It may also be used to staff future vacancies throughout RCMP E Division in British Columbia. Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Important messages When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment. Please note we accept only online applications received via the Canada.ca site. Persons with disabilities preventing them from applying online should contact the individual noted at the bottom of this advertisement. Do not email the contact unless you are unable to apply online. You must clearly demonstrate in writing how you meet the essential education and experience requirements.

Conditions of Employment

Enhanced Reliability status security clearance. Some positions may require Secret or Top Secret security clearance. Some positions may require one or more of the following:

- Willingness and ability to work overtime on short notice based on operational requirements.

- Willingness and ability to work flexible hours on short notice to meet operational needs.

- Willingness and ability to view graphic material.

Operational Requirements

- Willingness and ability to travel frequently for work‑related matters.

- Possession of a valid BC Driver’s License or personal mobility to a degree normally associated with the possession of a Driver’s License.

You Need (Essential for the Job)

Your application must clearly explain how you meet the following

Education – A secondary school diploma OR an acceptable combination of education, training and/or experience.

Experience – (EX1) Recent and significant experience using common office applications (word processing, spreadsheet and database). (EX2) Recent experience in managing files in a Windows‑based environment. (EX3) Recent experience operating, entering and auditing information in a database.

Knowledge – (EK1) Knowledge in managing files in a Windows‑based environment. (EK2) Knowledge of internet and database search techniques. (EK3) Knowledge of information management and quality assurance practices.

Abilities & Skills – (EA1) Ability to communicate effectively orally and in writing. (EA2) Ability to follow instructions. (EA3) Ability to use and maintain a spreadsheet. (EA4) Ability to prioritize workload.

Personal Suitability – (EPS1) Effective interpersonal relationships. (EPS2) Dependability. (EPS3) Initiative. (EPS4) Judgment. (EPS5) Attention to Detail.

Language Requirements (Essential for the Job)

May be applied/assessed at a later date

Asset Qualifications

Experience – (AE1) Experience working in a regulatory or law enforcement environment. (AE2) Experience in providing administrative support services in an office environment. (AE3) Experience in providing information management services such as indexing, cross‑referencing, filing, retrieving, archiving or destroying data. (AE4) Experience in court‑related or legal administrative support services. (AE5) Experience in tracking, securing and storing sensitive material. (AE6) Experience in converting digital photo, video, and audio files.

Abilities & Skills – (AA1) Ability to analyze problems.

Our Commitment

We're committed to providing an inclusive and barrier‑free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self‑declare if you belong to one of the designated employment equity groups when you apply.

Equity, Diversity, and Inclusion

Learn more about diversity and inclusion in the public service.

How to Apply

Learn more about applying for Government of Canada jobs.

Information you must provide

- Your résumé

Respond to a text question addressing the following

- According to the Treasury Board Standard on Security Screening, successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. and may require certain residency requirements.

We thank all applicants. Only those selected for further consideration will be contacted.

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