Sales Associate
2 weeks ago
Overview
Aspen Healthcare is seeking a customer-focused and enthusiastic Sales Associate to join our team. As a Sales Associate, you will be the first point of contact for customers, providing exceptional service, building relationships, and ensuring a positive shopping experience. This role requires strong communication skills, a professional attitude, and a willingness to learn about our products to assist customers effectively.
Key Responsibilities
- Provide exceptional customer service, assisting customers with product selection and addressing inquiries in a friendly, professional manner
- Ensure customer satisfaction by providing top-notch support and assistance
- Handle customer inquiries and resolve issues efficiently to maintain a positive shopping experience
- Gain in-depth knowledge of our products to confidently answer customer questions
- Create orders and invoices using our POS system accurately and efficiently
- Retrieve products for customers from the store or inventory, ensuring timely service
- Stay open to learning new skills, including custom fitting for various products
- Process returns and exchanges according to company policies
- Collaborate and coordinate with team members to ensure smooth operations
- Maintain a clean and organized store environment to ensure a pleasant shopping experience
- Assist with product displays and store merchandising to enhance product visibility
- Manage and organize inventory to maintain optimal stock levels
- Track inventory levels and assist in restocking products as needed
- Provide feedback to management on customer preferences and product trends to improve sales strategies
Qualifications
- High school diploma, GED, or equivalent
- Basic computer skills and familiarity with POS systems
- Strong ability to stay calm and composed when assisting stressed or upset customers
- Previous customer service experience, with a focus on delivering excellent support
- Ability to lift up to 50 lbs and assist with product handling or restocking
- Strong communication and interpersonal skills
- Ability to work well in a team-oriented environment
- Attention to detail and ability to manage multiple tasks efficiently
- Willingness to learn and adapt to store procedures
Hours of Work
Monday – Friday: 8:30 a.m. – 5:00 p.m. / 9:00 a.m. – 5:30 p.m.
*Shift times may vary based on scheduling needs. Occasional Saturday shifts required
Compensation
This is an hourly paid position, with a competitive wage based on experience. Negotiable upon hiring.
Why Join Aspen Healthcare?
- Unlock your potential with comprehensive training that sets you up for success in product knowledge and customer service skills
- Thrive in a dynamic, team-oriented work environment where your contributions are valued and recognized
- Endless growth opportunities – we believe in promoting from within and providing our employees with a clear path for career advancement
- Work with cutting-edge products that make a real difference in people’s lives, helping customers with their health and wellness needs
- Be part of a company that prioritizes employee well-being, with a supportive team and flexible work environment
- Enjoy competitive pay and benefits designed to reward your hard work
At Aspen Healthcare, we’re not just about selling products – we’re about making a positive impact on the lives of our customers while growing together as a team. Ready to make a difference? Apply today
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