Pre-Sales Network Specialist

4 weeks ago

Ottawa, Canada Ateko, backed by Bell Canada Full time

Main Responsibilities:

- Assist the pre-sales team with preparing technical documentation, reports, and presentations
- Organize and maintain records related to network solutions, proposals, and internal communications
- Coordinate project timelines, track progress, and ensure deadlines are met
- Support internal teams with troubleshooting and resolving network-related issues (Level 1 and 2)
- Manage ticketing systems and escalate issues to appropriate technical teams
- Stay current on network products and internal processes
- Help streamline administrative workflows and improve team productivity

Key Qualifications:

- Network knowledge and hands-on experience with network devices and troubleshooting
- Excellent organizational skills and attention to detail
- Proven ability to juggle multiple projects and prioritize tasks in a fast-paced environment
- Experience with Windows Server, Active Directory, and network ticketing systems
- Strong communication and teamwork skills

ACCESSIBILITY

We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or accessibility@fxinnovation.com to make arrangements.

If you have questions regarding accessible employment at Ateko please email our Human Resources team at accessibility@fxinnovation.com.

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