customer service assistant
7 days ago
Overview
Languages
English
Education
-
College/CEGEP
- or equivalent experience
- Computer and information sciences, general
- Customer service management
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
-
Business
-
Internet/Web services company
-
Software company
Responsibilities
Tasks
-
Act as spokesperson for an organization
-
Advise clients on advertising or sales promotion strategies
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Answer written and oral inquiries
-
Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Explain the type and cost of services offered
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Receive and log complaints
-
Receive payments
-
Maintain and manage digital database
-
Answer clients' inquiries and provide information
-
Consult with clients after sale to provide ongoing support
Benefits
Financial benefits
-
Bonus
-
Commission
-
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