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Staff Product Designer

4 weeks ago

Toronto, Canada Aurora Solar Inc Full time

About Aurora Solar Aurora is on a mission to create a future of solar for all. Our award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable. Our software has designed millions of solar projects so far, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale. We’ve been named one of "The Best Remote Companies To Work for in 2025" by BuiltIn.com and have been recognized for the second time as a Certified Green Business (CGB) with the city of San Francisco. We’re in this together to support the world’s transition to solar. About the Team Aurora’s design team is composed of a mix of individuals who are driven to solve complex, systems-level problems for residential and commercial solar. We are a lean, agile team, operating with a startup mentality where designers own the end-to-end design lifecycle. Our team embodies a strong collaborative ethos as we partner with product and engineering peers from discovery and research, through to prototyping, delivery, and measuring success. We value a customer-first mentality to uncover opportunities that align with strategic business priorities. As a design team, we rely on peer design critiques and pairing to elevate the quality of our work. About the Role As a Staff Product Designer, you’ll lead the design of Aurora’s most critical revenue-driving experiences and own the end-to-end sales journeys from project creation through financing, proposal presentation, and contract signing. You’ll operate as a strategic design leader for Sales Mode, partnering closely with Product to identify the highest-leverage opportunities and drive multi-quarter initiatives from discovery through delivery. You’ll help define how Aurora enables installers to sell with confidence, financiers to participate with clarity, and homeowners to make informed decisions. You’ll bring a strong customer lens and systems mindset, grounding design decisions in research, real-world constraints, and data. You’re fluent in metrics and experimentation, able to diagnose funnel friction, prioritize effectively, and measure success. Through close partnership with Product, Engineering, and Sales, you’ll shape experiences that are clearer, faster, and more trustworthy at scale. Your Impact - Own end-to-end design leadership for Sales Mode experiences, spanning project creation, financing options, proposal personalization, and contract signing - Set a multi-quarter experience vision and strategy for Sales Mode, translating business goals and customer needs into clear design direction and roadmaps - Lead discovery to identify the highest-leverage problems using customer interviews, workflow analysis, and data to prioritize - Design and iterate on flows that balance the needs of installers, financiers, and homeowners, including complex edge cases, compliance constraints, and approval flows - Partner deeply with Product and Engineering to scope work into milestones, align tradeoffs, and ensure high-quality implementation - Raise the bar on craft and consistency by contributing patterns to the design system and improving shared interaction models across Aurora - Influence cross-team alignment by facilitating reviews, articulating rationale, and mentoring other designers through critique and collaboration What You Bring - 8+ years of product design experience, with demonstrated leadership on complex, cross-functional initiatives - Demonstrated ability to simplify multi-step workflows, and build intuitive experiences that serve multiple personas - Deep customer empathy, with experience designing for real-world B2B constraints while maintaining a strong end‑user experience - Data fluency, with the ability to pair quantitative signals with qualitative insight to guide decisions and measure impact - Excellent product thinking and judgment with the ability to make smart tradeoffs, align teams through ambiguity, and maintain velocity without sacrificing quality - A high bar for craft across interaction design, information architecture, and visual design, paired with clear storytelling and communication in a remote environment - Collaborative leadership skills, with the ability to influence across Product, Engineering, and Sales Nice to Haves - Experience with financing, payments, workflows, or contract/e‑sign workflows (or similar experiences) - Experience designing B2B SaaS products across multiple personas, roles/permissions, and admin configuration - Strong prototyping skills to align stakeholders, test ideas quickly, and de‑risk complex workflows What We Offer - 🏖️Flexible PTO - Take the time when you need it - 🍼Parental Leave - 16 weeks with 100% base salary + gradual return to work - 💰WFH Stipend - An initial $675 CAD (Non‑engineers) or $1000 CAD (Engineering roles) - 🏢 Coworking Stipend - $400 CAD / month if you prefer to be at a coworking facility near you - ☀️Energize Fridays - Company‑wide days to log off and recharge - 📶Connectivity Stipend - Up to $125 CAD / month towards internet or phone - Learning & Development - $970 CAD / annually to use towards professional development (You have to complete 90 days of employment to receive this stipend) - 🩺Medical, Dental, and Vision - Aurora will cover 100% of premiums for employee‑only and dependent coverage of our supplemental medical, dental, and vision plans - Please take a look at our 2025 Canadian Benefits Booklet for a deeper dive into our offerings *Please note that stipend amounts are based on USD; local currency amounts may vary with FX rate fluctuations Where Aurorans are Aurora currently has teams within the US, Canada, Poland, and Germany with additional locations on the horizon. We’re united in our work to support the world’s transition to solar Aurora is dedicated to building a diverse and inclusive workforce of people who believe in and are passionate about creating a future of solar energy for all. We are an equal opportunity employer, we welcome and consider qualified applicants regardless of gender identity, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. We encourage you to apply even if you believe that you do not meet all of the above criteria Aurora is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form. #J-18808-Ljbffr