Wellbeing Advisor

About The Role

We are seeking to recruit a Wellbeing Advisor to join our Wellbeing Team. This is a key, responsive front-facing role contributing to the management of enquiries, providing student appointments and outreach, and working closely and collaboratively with colleagues in our diverse multi-disciplinary team.

You will provide effective advice and support to students and respond to welfare and behaviour concerns, working flexibly, responsively, and liaise with colleagues across the university partnership and with external agencies.

Our friendly Wellbeing team is part of Falmouth Exeter Plus which supports a diverse community of staff and over 7,000 students of Falmouth University and the University of Exeter in Cornwall. This is an exciting opportunity to join us in our mission to provide outstanding welfare and wellbeing support which enables students to learn and progress successfully at university.

The Wellbeing team is a uniquely dynamic and stimulating, multi-disciplinary team. We work collaboratively to respond positively to behaviour and welfare issues amongst students, connecting across the University partnership and with external agencies. We offer a range of assessment-based interventions, including advice and guidance on student life issues, mental health and psychological support, individual action plans, online resources and referral/liaison, always keeping the whole student community at the heart of what we do.

About You

The successful candidate for the role will be a positive, compassionate and flexible team player, with experience of working in a relevant support environment. We particularly welcome applicants with experience of supporting or working with those presenting with severe and enduring mental health and/or with individuals in crisis.

The ideal candidate would have the following experience:

- Substantial experience working with individuals with welfare, mental health and/or behavioural issues

- Experience of gathering and providing information, advice or guidance in a welfare or pastoral context

- Ability to adapt and transfer skills to a role in a university setting in the context of supporting the organisational approach and students to academically progress, working in a multi-disciplinary team

- Experience of and commitment to working collaboratively and positively in a team

- Ability to remain calm and deal sensitively and effectively with difficult situations in a high demand environment

Positions Available

There are two positions available:

- Permanent, full-time, 37.5 hour a week contract.

- Fixed term until July 2026, full-time, 37.5 hour a week contract.

If you are looking to have an informal discussion about the vacancy ahead of applying please email recruitment@fxplus.ac.uk.

Due to the nature of this role, the successful candidates will be required to successfully undertake an enhanced DBS check.

The closing date for the position is Tuesday 6 January 2026.

About Us

As an employer of choice we can offer the successful candidate for this role a range of benefits, including:

- Employer Pension Contribution up to 10%.

- 28 days + 8 days bank holiday.

- Life Assurance.

- Subsidised Sports Centre Membership (Gym & Fitness Classes).

- Enhanced Maternity/Paternity Pay.

- Salary Sacrifice Car Scheme (Tusker).

- Salary Sacrifice Cycle Scheme.

- Salary Sacrifice Home & Tech Scheme.

- Vivup Lifestyle Discounts.

Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.

Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.

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