Dual Diagnosis Case Manager

At Your Support Services Network (YSSN), we believe in making a difference. As a non‑profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping them build meaningful connections and live their best lives.

Mental Health Case Manager‑ Dual Diagnosis (DDX)

One .6 FTE Contract to May 2027 (21 hrs/week) (with the possibility of extension or becoming permanent)

- Location: Aurora, Ontario L4G 3S9 – must be within a commutable daily distance from the office and/or service area

- Status: Contract, Part‑Time

- Starting Hourly Rate: $32.13/Hour

- Office Hours: Monday – Friday, 8:30 am – 4:30 pm, 21 hours per week

- Office Expectations: Work in the office to provide team coverage, minimum once per month in addition to in‑office meetings, trainings, and supervisions

- Posting Closes: Thursday, September 25 at 4:00 pm EST

Job Description

The Mental Health Dual Diagnosis Case Manager is responsible for the provision of comprehensive case management and advocacy services to individuals age sixteen and over who are experiencing significant difficulties in daily functioning as a result of serious mental illness and developmental disability. The Manager collaborates with consumers, community partners, and the general public in response to individually identified goals, with a focus on increasing the quality of life for individuals served. In addition, the Manager participates in the development of community resources and creative strategies to address service system issues and public education and awareness.

Position Requirements

- Bachelor’s degree in Social Work or related discipline (e.g., Health Sciences)

- Experience:

- Minimum three years related experience

- Cross‑sectorial systems knowledge for Mental Health and Developmental Services

- Knowledge and practice of psychosocial rehabilitation approach and advanced clinical and assessment skills

- Counselling, crisis prevention and intervention experience

- Experience working with individuals having serious mental illness and a developmental disability

- Experience in working with a multi‑disciplinary team

- Meet clients face‑to‑face – in their homes, in our offices, and in the community

- Second language is considered an asset

- An understanding of cultural diversity is considered an asset

- The successful applicant will be required to provide a police clearance that meets agency standards

- A valid G Driver’s License, access to a reliable vehicle and adequate insurance coverage for business responsibilities, OR access to reliable transportation

YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team’s growth and well‑being.

Our Vision: A Meaningful Life for All – Relationships, Community, Well‑Being
Our Mission: Communicate. Connect. Collaborate.

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.

Successful candidates will be required to submit proof of a primary series of a COVID‑19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

To learn more about YSSN view our website; Work with Us - York Support Services Network

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