Property Manager, Retail

2 weeks ago

Vancouver, British Columbia, Canada COBS Bread Full time
Reports to: Director of Real Estate, North America

Annual Salary: $75,000 – $85,000 depending on experience

We are looking for a Property Manager who will be responsible for all property management-related concerns for all COBS Bread locations across Canada. This role will work directly with the Real Estate team and connect closely with franchisees, landlords, and the Operations and Finance Teams.

Responsibilities include:

- Liaise with the support team, landlords and franchisees on matters such as year-end reconciliations, property maintenance, lease interpretation, day-to-day property management, site disputes and escalations
- Respond quickly and efficiently to franchisee and landlord inquiries on urgent day-to-day property management items
- Manage process of exercising renewal options (portfolio management)
- Negotiate lease renewals and finalize renewal documentation
- Ensure all lease data is maintained and updated in accordance with COBS Bread internal quality standards
- Ensure the integrity of the incoming lease data including monthly payment of rent, budgeted CAM, taxes, year-end reconciliations, and other ad-hoc billings
- Prepare and review documentation presented to landlords, franchisees and key stakeholders
- Prepare correspondence relating to rent adjustments, outstanding payments, CAM costs, on-site issues, etc.
- Develop, foster and maintain relationships with franchisees, brokers, landlords and support members by means of delivering exceptional management services
- Manage corporately held leases and office space

Requirements

What you bring to the table:

- 5+ years of experience in commercial property management, property accounting or lease administration with strong financial competencies and/or legal experience in retail/commercial real estate
- A post-secondary diploma or degree in a related discipline
- Exceptional interpersonal skills and quick to build strong relationships with the ability to influence a wide range of audiences on sometimes complicated or delicate issues
- Excellent written and verbal communication skills
- Strong time management and organizational skills with the ability to successfully manage multiple projects with competing priorities
- Ability to thrive in a fast-paced environment and deal with uncertainty
- Excellent problem-solving and project management skills
- Exceptional computer skills in Microsoft Office applications
- Experience working with franchisees or in a franchise environment is an asset
- Strong knowledge and understanding of lease legislation and retail leases
- Strong sense of urgency and driven by a fast-paced environment
- Self-motivated, ability to work well autonomously and amongst a small team as well as cross-functional teams
- Employees are required to work in the office at minimum 2 days each week
- Able to travel within Canada, and possess a valid passport and provincial driver's license

What's in it for You:

- A flexible work arrangement and a one-time work from home reimbursement to ensure you're set up for success
- Competitive salary, bonus and vacation plan
- A great Extended Health & Dental Benefit, Group RRSP Matching, and Health Spending Account
- Paid sick, mental health and personal leave days
- Paid day for community service or volunteer opportunity
- Subsidized wellness program and an on-site gym facility
- An open, 'continuous-learning' environment where professional development and career progression is encouraged
- Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
- High level of autonomy and responsibility
- Complimentary self-serve kitchen of fresh produce, deli meats and of course, COBS Bread and treats

We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.

We are an equal-opportunity employer and value diversity at our company.

About COBS Bread:
With over 160 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service.
COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

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