Senior Laboratory Information Systems

3 weeks ago

London, Ontario, Canada Sinai Health System Full time
Senior Laboratory Information Systems (LIS) Officer - (12720)

Job Type: Regular Full Time

Organizational Department: Sinai Health -> Mount Sinai Hospital -> Pathology and Laboratory Medicine

Employee Group: Non Union

Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement: Hours (subject to change): 37.5 hours per week

Job Description

The Senior Laboratory Information Systems (LIS) Officer is a leader who oversees Sinai Health's Laboratory Information System (LIS), ensuring its full functionality, infrastructure, and supporting applications for reliable availability and security. The Sr. LISO will have a deep understanding of the LIS software modules and expected service level objectives, and will lead, manage, and mentor the LIS Officers and supporting staff.

In this role you will:

- Plan and manage all LIS projects ensuring timely delivery of solutions and compliance with regulatory and infrastructure requirements.
- Co-coordinate LIS technical design and infrastructure including servers, storage, backup, networks, and supporting tools.
- Manage and maintain reliable availability and capacity of the LIS and create plans for disaster recovery and optimization.
- Collaborate with IS team for the selection of appropriate security solutions for the LIS.
- Provide LIS technical expertise across the organization's IT roadmap.
- Liaise with internal and external stakeholders for required integration and interface solutions.
- Oversee daily monitoring and maintenance of all interfaces to ensure integrity and security.
- Develop, implement, and maintain LIS policies, procedures, and training protocols.
- Participate in the preparation of RFPs for new laboratory equipment and systems.
- Oversee the implementation of upgrades and installation of new modules.
- Maintain LIS data and ensure compliance with privacy requirements.
- Provide on-call LIS support schedule to HELP Desk.
- Communicate with stakeholders on scheduled/unscheduled downtimes.
- Inform stakeholders of changes in the LIS that may impact patient care.
- Work collaboratively with Senior Managers and Lab staff to support LIS projects.
- Participate in lab incident investigations and root cause analysis.
- Recruit and conduct performance appraisals of LIS officers.

Job Requirements:

Mandatory

- Bachelor of Science or a related health discipline.
- Current College of Medical Laboratory Technologists of Ontario (CMLTO) registration.
- Minimum of 5 years' clinical laboratory experience in a healthcare/hospital environment.
- Minimum of five years' experience supporting a complex LIS system.

Preferred

- Formal education in a related computer/information science area.
- Completion of formal leadership or managerial training.
- Experience in a health care leadership position.

Skills and Knowledge

- Experience with Laboratory Information systems (LIS) including configuration and maintenance of key components.
- Experience with Hospital Information Systems (HIS).
- Experience with HL7 messaging and standards.
- Advanced working knowledge with query language and protocols for data access.
- Technical understanding of various operating systems and troubleshooting.
- Knowledge of security/cybersecurity best practices.
- Excellent written and verbal communication skills.
- Strong customer service and people skills.
- Excellent analytical and troubleshooting skills.
- Proven effective time management and prioritization skills.
- Proven ability to motivate and lead a high performing team.

If this sounds like you and you're ready to build your career within pathology and laboratory medicine, apply now and let us know why you'd be a great addition to our team.

Open Date: 3/11/2025

Posting Deadline: 3/15/2025

All applications must be submitted by no later than 4:00pm of the posting deadline date.

Employment at Sinai Health is conditional upon the verification of credentials and compliance with health and safety policies.

Sinai Health is an equal opportunity employer. We invite applications from all qualified candidates.

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