Data Management Technician

NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. Additionally, NFI Parts has extensive cross references for parts that are common with other bus, coach, and cutaway product lines and has a mature supply base and established relationships with over 1,000 suppliers. Further information is available at www.nfi.parts

POSITION SUMMARY:

Working under the direction of the Sr. Technical Editor (Data Management), you are to research, analyze, markup and assemble build specific work research packages from multiple data sources such as Bills of Material (BOMs), engineering drawings, and vendor information. Perform manual update research and editing tasks as determined by the Sr. Tech Editor or Publications Coordinator when required.

WHAT YOU WILL DO:

- Create manual section research packages by extracting data from all available sources such as engineering BOMs, product photos, supplier documents, engineering specs, engineering drawings, and use to identify changes or new info to existing bus parts data.
- Effectively organize the assigned research information packages (both hard copy and electronic versions) in order of priority and project strategy so they can be completed and handed over to the illustration group within the deadlines given.
- Complete all Team Center research work tasks as assigned by Technical Editors and following established work procedures.
- Contact any engineering staff or Part Supplier to clarify and verify the accuracy of their data or to source new data if required. This is very important which requires proper communication and investigative skills in order to obtain the required information within the timeframe available for each project. Maintaining a good working relationship with each supplier.
- Maintain proper records of part supplier (vendor) data requests and perform follow-up actions to ensure that data requested is correct and obtained when required.
- Perform all research duties according to established procedures and guidelines and to proactively communicate with Technical Editors at any time when you are not certain.
- Perform editing tasks as determined by the Sr. Tech Editor or Publications Coordinator when required to supplement any shortfalls of editing capacity. Those tasks can include; SRPM template cleaning, editing, statistic reports, mentoring staff and supplying alternative solutions.
- Perform manual update recording and manual bulletin creation when required
- Complete tasks within specified time schedule deadlines and perform quality control checks of all work before handing in.
- Assign New Flyer part numbers to new OEM supplier parts.
- Properly maintain and archive source documentation in both electronic and hard copy formats.
- Collect and communicate to the Technical Editor all data inaccuracies identified during the project so they are promptly recorded into the update system.
- Perform efficiently and effectively in a team environment.
- Consult with Technical Editors for clarification and information.
- Upgrade skills on new or updated software.

Requirements

- Certification/diploma from recognized technical school as a Mechanical Technologist or equivalent workplace experience.
- 3-5 years experience in interpreting Manufacturing BOMs and engineering drawings into service parts lists.
- Heavy equipment/automotive parts manufacturing background.
- Experience in sourcing vendor data.
- Experience with Engineering Data Management systems such as TeamCenter.
- Capable of working under tight deadlines.
- Excellent investigative and communication skills in an engineering environment.
- Excellent mechanical aptitude.
- Effective customer service and investigative skills.
- Strong working knowledge in MS Office applications, Windows OS and network. Oracle database ERP system.
- Working experience in the technical publishing industry as a data research technician is an asset.

Benefits

WHY JOIN OUR TEAM:

- Competitive wages and a comprehensive benefits package.
- A continuous learning environment.
- Ability to advance your career with a growing company.
- Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
- Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.