Copywriter (Hybrid - Toronto)

2 weeks ago

Toronto, Ontario, Canada Capco Full time
Copywriter

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management, and Energy. Experience Capco for yourself at capco.com

Let's Talk About You

You want to Own Your Career. You want to work closely with our clients within Capco's Innovation and Design practice to improve their user experience across customer and employee-facing apps and online platforms.

Let's Get Down To Business

Capco is looking for a Copywriter with experience in the financial services to join our Innovation & Design practice.

About the Role

We are looking for an experienced Content Designer. You're a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. Design thinking and User-Centered Design methodologies are second nature to you. You are fluent in today's digital trends, particularly mobile.

Responsibilities:

- Collaborate closely with designers to craft seamless digital customer experiences
- Write clear, accurate and compelling user interface copy
- Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
- Make recommendations on user requirements for projects and contribute to project scoping and planning
- Obtain competitive experience evaluations and customer data and establish benchmarks for content
- Develop and document content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
- Present content concepts in collaboration with designers
- Write and design in accordance with design system
- Contribute to the development of the team's culture and quality standards
- Manage and administer design projects
- Coordinate copy translation

About You

Qualifications:

- Degree in a writing or design related discipline
- Minimum of 2 – 5 years in product design or creation of digital experiences
- Expert writing, editing and proofreading skills, with experience writing for online, kiosk, Voice and audio User Interface writing
- Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
- Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
- A passion for great experience design
- Proficiency in adapting processes to meet project needs
- Willingness to collaborate
- Self-motivated, flexible, organized, and accountable
- Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
- Strong portfolio demonstrating a range of UX writing abilities
- Familiarity with Figma/Figjam and Confluence/Jira
- Financial services project experience is required

Professional experience is important. But it's paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From Day One, your key skill will be to perceive new and better ways of doing things to give your clients an unfair advantage.

Now Take the Next Step

If you're looking forward to progressing your career with us, then we're looking forward to receiving your application.

Capco is well known for its thought leadership and client-centric model that distinguishes it from other consulting firms. Capco's strong technology and digital knowledge base, and its global experience of the Financial Service enables us to deliver projects from strategy through to delivery.

We have:

- Access to industry-focused talent globally
- Ability to leverage best-of-breed, innovative products and solutions for complex architecture and large-scale transformation
- Extended global geographic market reach
- Ability to capitalize on our client footprint and deep domain expertise within financial services

For more information about Capco, visit www.Capco.com.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

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