Senior Clinical Commercial Strategy Manager

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

As a Senior Clinical Commercial Strategy manager for our Clients Services team, you will lead strategic initiatives to optimize the pricing, positioning, and selling of clinical services. This client‑facing role will be instrumental in shaping the look and feel of our proposals, delivering commercial success by developing pricing structures, engaging directly in the sales process, and educating internal teams on both clinical and non‑clinical lab offerings. The role also partners closely with the Sales Development team to enhance lead generation, client targeting, and qualification strategies.

In this role, primary responsibilities include:

- Lead the development and refinement of proposals, strategies and pricing models for clinical services, ensuring competitiveness, profitability, and alignment with strategic goals.
- Collaborate with Business Finance, Scientific Operations, and Business Coordination to ensure pricing recommendations are accurate and compliant.
- Oversee the creation and revision of Statements of Work (SOWs), Change Orders, and related commercial documentation.
- Serve as a strategic partner in client engagements, supporting proposal development, pricing discussions, and solution design.
- Participate in client calls, meetings, and negotiations to ensure alignment between client needs and internal capabilities.
- As required organise, attend and play a pivotal role in external client meetings and conferences.
- Work closely with the Sales Development team to improve lead volume, refine client targeting strategies, and enhance lead qualification processes.
- Provide insights into market trends and client profiles to support more effective outreach and engagement.
- Develop and deliver training programs for Sales and Client Services teams focused on clinical sales strategies, pricing rationale, and market positioning.
- Create tools and frameworks to improve understanding of Clinical lab sales across the organization.
- Provide feedback and insights to improve commercial practices and client experience across global sites.
- Education: Bachelor’s degree (B.A./B.S.) in biological sciences, business management, or related discipline required; Master’s degree (M.A./M.S.) preferred.
- Experience: Minimum 7 years of experience in clinical or laboratory sales, pricing strategy, or project management in a scientific or CRO environment. Proven client‑facing experience is essential.
- Strong strategic thinking and analytical skills.
- Excellent communication, negotiation, and presentation abilities.
- Deep understanding of clinical and non‑clinical lab services.
- Proficiency in CRM systems, pricing tools, and proposal development platforms.

Role Specific Information:

- Location: Remote (from one of our Canadian sites).
- Annual bonus based on performance.
- Schedule: Daytime between Monday and Friday.
- Permanent position as of the hiring, full‑time 37.5hrs per week.

Why Charles River?

- Competitive benefits as of the hiring. We pay up to 85% of premiums (health & dental coverage).
- Employee and family assistance program.
- Excellent welcome program for new employees as well as in‑house advancement and career development opportunities.
- Access to a doctor and various health professionals (telemedicine).
- 4 weeks’ Vacation & 10 Personal day policy.
- Many social activities

If you are interested in contributing to the well‑being of our communities, not only across the country but around the world, please join us. This is Your Moment.

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

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