Sr. Compliance Specialist

3 weeks ago

Calgary, Alberta, Canada Neo Financial Full time
Come Build a Better Financial Future for all Canadians

At Neo, we're building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

- LinkedIn's Top Startup in Canada for 2022 and 2023
- Top-ranked mobile apps and credit cards
- Canada's top-rated credit card
- Team of 700+ people
- 1M+ customers in 3 years

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We're on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo's success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We're asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

Neo Financial is looking for a full-time Senior Compliance Specialist to join our team in Calgary. Our compliance team navigates through a fast-paced environment and knows how to switch gears to adapt to any scenario. We strive to make things better, simpler and stronger. Make your mark by addressing the dynamic and ever changing landscape of compliance, alongside some of Canada's most successful leaders and tech minds.

What you'll be doing:

- Develop and maintain extensive knowledge of federal and provincial compliance laws and regulations, and industry standards which are applicable to Neo's business.
- Assist in the implementation, development, and review of internal compliance policies and procedures ensuring alignment with regulatory changes and business needs.
- Work closely with other members of the Risk & Compliance and Legal teams to support privacy requirements in new contracts, third party risk assessments, partner compliance, etc.
- Oversee execution of Neo's privacy compliance program, including privacy impact assessments, privacy incident management, and act as Neo's subject matter expert in privacy.
- Conduct periodic compliance audits and reviews to identify potential risks and areas of improvement for internal processes as well as new initiatives and projects.
- Investigate and respond to compliance risk issues, regulatory inquiries, including preparing required documentation and making recommendations to senior management on how to proceed.
- Provide guidance and training to business stakeholders (product, engineering, legal, etc) on privacy reviews and privacy requirements to ensure Neo is developing products and operating its business in a way that protects privacy and mitigates risk.
- Identify, assess and implement opportunities to enhance the effectiveness of the company's privacy program policies, procedures, controls and other associated deliverables.
- Additional ad hoc tasks as required by business needs.

Who we are looking for:

- At least 5+ years of experience in compliance, privacy, or audit roles.
- Prior experience with financial services or other highly regulated industries.
- Knowledge of relevant legislation and regulation (i.e. FINTRAC, FCAC, PIPEDA, OSFI, CDIC; and/or the Ontario Securities Commission). Understanding of Quebec privacy laws is considered an asset.
- A strong ability to build relationships as well as establish trust and credibility with your colleagues through excellent verbal, written, and interpersonal communication skills.
- Experience working effectively in a team environment where flexibility, collaboration, and adaptability are important.
- Possess strong organizational and prioritizing skills.
- Have advanced Microsoft Office or G Suite skills.

Working at Neo:

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We're making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we're on a mission that matters — to transform financial services for the better. If that's what you're looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We're evolving quickly as an organization, we work together in person, and the pace of progress isn't for everyone. That's why we're looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo's growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don't get hung up on job titles or hierarchy — we're focused on doing what it takes to accomplish our mission.

Apply with us:

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

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