System Administrator

Systems Administrator - End User Computing

Vernon, BC (On-Site)

Role Description

The Systems Administrator is responsible for supporting, improving and developing the roadmap for configuration management tooling to efficiently manage a large fleet of team member facing devices. This is achieved by working with team members, vendors and suppliers to implement systems that automate operating system and applications deployment, enforce policies and security standards. The Systems Administrator also participates in Tier 3 operations, troubleshooting complex team member device and software related issues.

Responsibilities

- Manage, support, monitor, and maintain a Windows 11 Microsoft Endpoint environment.

- Participate in incident, problem, configuration, change management activities.

- Gauge the effectiveness and efficiency of Windows OS images and applications deployment.

- Research, Design and deploy new systems, applications and/or enhancements to improve client operation system imaging and application deployment processes.

- Demonstrated knowledge and experience in supporting and managing Windows 11 and iOS Devices with Microsoft Intune.

- Demonstrated knowledge and advanced experience with Microsoft Configuration Manager including Task Sequences, Application Packaging, etc.

- Demonstrated knowledge and experience in supporting and configuring Microsoft 365 (Teams, Apps for Enterprise, Outlook).

- Proven experience with Active Directory, user and computer and group policy management, and PowerShell scripting.

- Lead projects including defining project requirements, project plan, task lists, milestones and phases.

- Maintain clear and detailed documentation for all core responsibilities and associated technologies.

- Participate in the commissioning of the technology infrastructure for corporate office location and new operational locations for stores, warehouses and retread plants.

- Establish and maintain close working relationships with vendors and service providers.

- Provide leadership and mentorship to team members.

- Knowledge of VoIP systems, VDI, Networking and Windows Server would be considered an asset.

Job Requirements

- Minimum 3 years’ experience in a Systems Administrator role with a focus on configuration management tools.

- Strong verbal communication and active listening skills.

- Sound troubleshooting skills.

- Creative and innovative thinker.

- Skilled in liaising with teams to coordinate activities of business, technical and vendor stakeholders.

- Solid presentation skills.

- Working knowledge of business applications and technology standards in an enterprise environment.

- Post‑secondary graduate with a degree, diploma or certificate in computer science or equivalent combination of education, training and experience.

- Occasional travel may be required.

- Evening and occasional weekend work may be required.

- Ability to participate in on‑call after hours support rotation.

- Must have valid driver’s license.

What We Offer

- Competitive compensation package – the target compensation for this role is $72,950 – $84,820 per year based on experience.

- Extended group health, dental, and vision benefits are available to all eligible full‑time and part‑time permanent employees.

- Employee Assistance Program.

- A group RRSP/DPSP matching program.

- Discount on tires and mechanical services.

- Positive work culture, opportunities for growth and development, and work‑life balance.

- Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.

To be considered for this position at this time, candidates must be legally eligible to work for any Canadian employer. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

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