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Site Lead

4 weeks ago


Saanich, Canada TEEMA Full time

Job Title: Site Lead
Job ID: 77118
Location: Burnaby, British Columbia

What you will be doing:

- Responsible for deploying digital health solutions across BC, including eReferrals, eOrders, etc.
- Conduct product demonstrations for sites during the onboarding process.
- Responsible for end-to-end onboarding of sites, from kick-off to go-live, including facilitation of EMR integration and training for physicians and clinical staff.
- Manages relationships and communications with clinical stakeholders (e.g., scheduling meetings, following up on onboarding activities, etc.).
- Acquire in-depth knowledge of applicable EMR systems and stay updated on new EMR systems as they are integrated with Ocean.
- Resolves any risks or issues that arise during site activation, escalating when necessary.
- Ensures smooth implementation of site activation processes.
- Tracks and monitors site-specific tasks and deliverables.
- Captures lessons learned from site deployments.
- Develop and maintain comprehensive project documentation:
- Update and manage project plans for each site activation.
- Track deployment progress and changes in the deployment tracker.
- Log risks, issues, and action items in the RAID log, ensuring accountability for assigned action items.
- Contribute to the development and refinement of internal processes as needed.
- Supports engagement efforts (e.g., weekly webinars, conferences, etc.) as required.
- Participates in Specialty Working Groups (SWGs) for new specialty referral form development.
- Provides adhoc support for other program-level initiatives to boost awareness and adoption, as required.
- Perform project management processes in accordance with PMO standards.
- Other duties as required.

What you must have:

- A level of education, training, and experience equivalent to a Bachelor’s degree in business, administration, or project management, including training and/or experience in leading and coordinating all aspects of a project.
- Strong knowledge of OceanMD.
- Must have completed Ocean Training Academy eReferral courses prior to applying and provide proof of completion (e.g., screenshot of training dashboard).
- Solid understanding of EMR systems.
- Proven ability to communicate effectively with clinical and non-clinical staff, senior leadership, and key stakeholders.
- Exceptional presentation skills tailored to clinical audiences.
- Strong project management skills, with the ability to manage multiple Agile projects simultaneously.
- Exceptional written and verbal communication skills.
- Strong team player with the ability to collaborate effectively in a dynamic environment.
- Forward-thinking, analytical, and strong problem-solving skills.
- Ability to adapt and respond to changing project needs and priorities.
- Ability to coordinate, prioritize, and complete multiple tasks.
- Ability to translate technical information into plain language for non-technical audiences.
- Solid understanding of how various technologies fit together in a provincial health ecosystem to deliver services.
- Experience with Agile and Waterfall project management methodologies.
- Experience working in the organization considered a strong asset.
- Project Management Professional (PMP) designation considered an asset.
- Proficiency in MS Office applications, particularly Excel, PowerPoint, and Project.

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