QA Manager

4 weeks ago

Ottawa, Ontario, Canada Motif Labs Full time
Overview
Reporting to the VP of QA/RA, the QA Manager will be responsible for managing, training and coordinating activities of staff, and monitoring the production of regulatory compliant product. The QA Manager will be responsible for maintaining the Quality Management System, reviewing and implementing new procedures, performing internal audits, and ensuring that staff are following approved procedures. The QA Manager will oversee all aspects of the Quality Management System, ensuring that Good Production Practices (GPP) and all applicable regulations laid out by the Cannabis Act are adhered to at all times at two facilities. The extraction facility is located in Aylmer, Ontario. The packaging and labelling facility is located in London, ON.

Company
Motif Labs, an Organigram company, is a leading cannabis brand house in Canada, proudly holding top market share positions in vapes and infused pre-rolls. Previously the largest private cannabis business in Canada, our diverse portfolio of winning brands (BOXHOT, DEBUNK, Boondocks, Floe State and Rizzlers) are each thoughtfully curated to meet the dynamic and evolving needs of today's consumer market. Motif Labs is dedicated to maintaining the highest standards of quality, ensuring that our products not only meet but exceed the expectations of our clients and consumers alike.

Quality Assurance and Quality Control:

- Oversee the implementation and maintenance of the Preventative Control Plan
- Work with testing labs, biomass suppliers and clients to ensure Quality Agreements are comprehensive and accurate
- Prepare and compile release documents for QAP, ensuring all incoming and outgoing material meet product specifications
- Ensure clear traceability throughout the organization, from inputs to finished goods; identify opportunities to improve the use of existing traceability, inventory and document management platforms
- Identify and lead improvements to the quality management system, ensuring full regulatory compliance
- Lead the execution of CAPA, deviation, change control, and document management platform
- Coordinate, execute and perform internal self-audit program, continuously driving a strong QA/QC culture across all levels of the organization
- Draft, implement, and maintain Standard Operating Procedures and controlled documents
- Oversee training program, ensuring all staff are appropriately trained on procedures
- Lead the implementation of environmental monitoring program, including but not limited to, sanitation validation, temperature mapping, air cleanliness etc.
- Coordinate and implement process and equipment validation studies
- Oversee regular walkthroughs of facility, ensuring staff are following all procedures and regulations are being met
- Working with the QAP and RP, represent the company in all regulatory audits including inspections performed by: Health Canada, Prospective Clients, CRA, Provincial Boards.
- Maintain a current understanding of the Cannabis Act and Regulations
- Ensure timely response to any audit observations or requests pertaining to company licenses
- Other duties as assigned

People Management:

- Provide day-to-day oversight for direct reports in the department
- Foster and maintain a positive and collaborative work environment to motivate staff
- Identify, track and report on progress against organizational key performance goals
- Collaborate with senior management to identify and allocate resources (people and equipment) based on business & operational priorities
- Identify and remove obstacles that prevent staff from accomplishing tasks
- Provide continuous performance feedback for direct reports through regular one-on-one meetings and/or dept meetings
- Conduct formal performance reviews for staff as per the schedule defined by Human Resources (2x per year)
- Deliver Performance Improvement Plans (PIP) and monitor accordingly
- Actively participate in the recruitment process to grow the department when required
- Manage the onboarding of new team members (identify training partner, provide training materials, etc)
- Proactively manage employee, process or equipment issues and escalate as required
- Work with Supervisors and executive team to allocate resources (people & equipment) based on business & operational priorities
- Review, check and sign off on overtime hours of department staff
- With support from HR, manage the offboarding (termination) of associates

Qualifications:

- University or college education in science or a related discipline, with +5 years of QA experience within Cannabis, Pharma, and/or Food industries
- Direct experience in cannabis extraction, edibles, beverage or other 2.0 product manufacturing considered an asset
- Experience with working in a highly regulated environment (CFIA, GMP, FDA, GPP, etc.)
- Experience with managing regulatory audits, client inspections
- Process driven, experienced leader with a strong ability to manage complex processes and competing priorities
- Exceptional oral and written communication skills
- Security clearance preferable

Work Arrangements:
This is an onsite role where the successful candidate will be required to report onsite at both London and Aylmer locations. Time should be divided between the two.

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