Sr. Project Manager

Overview

At PointClickCare our mission is simple: to help providers deliver exceptional care. We are a leading health tech company that’s founder-led and privately held, empowering employees to push boundaries, innovate, and shape the future of healthcare. Our platform serves over 30,000 provider organizations with the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners. We reinvest a significant percentage of revenue into research and development to enable innovation. We have been recognized by Forbes as a top private cloud company and as one of Canada’s Most Admired Corporate Cultures.

We empower our people to be architects of a smarter healthcare future, accelerated by AI to create meaningful and lasting change. We invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives.

To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary

Reporting to the Senior Business Solutions Manager, you will act as the primary client liaison to lead the implementation of projects within the Office of the CIO segments of PointClickCare. This role will be responsible for managing projects related to enterprise information management, the corporate data office, or digital transformation projects. This role requires a senior PM with an excellent track record of managing multiple projects and leading with authority.

Responsibilities

- Use best-practice PMO methodology to create a project plan that fits stakeholder needs and delivers within budget and desired outcomes. Fully accountable for project results and the driver of project alignment.

- Work closely with business units to define project scope and objectives; coordinate with Change Management as needed.

- Organize, lead, and facilitate meetings with clear objectives; compile timely meeting summaries.

- Leverage knowledge in IT infrastructure and security to recognize problems, bring together the right people to solve them, and close issues with urgency.

- Communicate milestones and status updates to all concerned parties; proactively manage escalation and change control processes; own management reports for the project.

- Coordinate with vendors, including SOWs and onboarding; ensure vendor deliverables meet schedule and contract terms; manage vendor relationships and lead vendor calls.

- Manage scope creep, communications, and quality; drive ownership of decisions.

- Understand the customer’s business and technical needs; act as primary interface to business units throughout all phases of the project.

- Create project plans with scope, goals, deliverables, timelines, and required resources; manage the project budget, team resources, communications, and plans.

- Monitor and report project progress, problems, and recommended solutions; identify and resolve risks and issues in a timely manner; escalate when appropriate.

- Provide direction and support to the implementation team and review deliverables; report deployments, schedules, budgets, and revenue using internal methods.

- Manage day-to-day implementation of project aspects, define tasks and resource allocation; update timelines and deliverables; manage issues and dependencies.

- Foster ongoing growth of the team’s project-management capabilities within the PMO; manage multiple competing priorities; contribute to PMO goals and objectives.

Required Experience

- 5-10 years of experience in project management.

- Experience in at least one of the following areas: master data management, data quality management, metadata management, data governance, data migration (Nice-To-Have).

- Experience managing enterprise information management programs, corporate data office projects, or digital transformation projects.

- PMP or Agile designation preferred.

- Self-motivated, quick, and assertive; extremely detail-oriented and organized.

- Exceptional time management, writing, and communication skills.

- Strong knowledge of project metrics, including gathering, reporting, trend analysis, and metrics creation.

- Ability to identify issues, generate solutions, and apply root-cause analysis; manage scope changes and assess impacts on budget, time, and risk.

- Ability to manage client expectations and anticipate operational and tactical risks.

- Clarify, identify, and track requirements and issues; remove barriers and escalate as needed.

- Proficient in MS Office, MS Project, Visio, and Adobe Acrobat Professional.

- Stay current with industry trends through professional associations, journals, networking, and training.

Compensation

$112,000 - $120,000 a year

Location / Travel

LI-hybrid

Benefits & Perks

- Benefits starting from Day 1

- Retirement Plan Matching

- Flexible Paid Time Off

- Wellness Support Programs and Resources

- Parental & Caregiver Leaves

- Fertility & Adoption Support

- Continuous Development Support Program

- Employee Assistance Program

- Allyship and Inclusion Communities

- Employee Recognition … and more

EEO & Privacy

PointClickCare is an equal employment opportunity employer. We do not discriminate on any protected basis. Accommodations are available upon request for candidates taking part in all aspects of the selection process. For accommodations, please contact recruitment at recruitment@pointclickcare.com.

When you apply, your information is processed and stored with Lever in accordance with Lever’s Privacy Policy. We may use this information to evaluate your candidacy for the posted position or future positions. For questions about data usage, contact the human resources team at recruitment@pointclickcare.com.

PointClickCare is committed to Information Security. By applying, you agree to follow our information security policies and procedures.

#J-18808-Ljbffr