Data Scientist II

4 weeks ago


Ottawa, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time
time left to apply End Date: January 8, 2025 (11 days left to apply)

job requisition id R_1389142

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Analytics, Insights, & Artificial Intelligence

Pay Details: $76,800 - $115,200 CAD. This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Job Description:

Overview:

We are seeking an experienced Data Scientist to lead and execute on analytics projects to support the ATM business. The successful candidate will participate as an analytics SME in ATM projects teams, liaise with data, reporting and other AI2 partners to provide analytics thought leadership and be responsible for the delivery of analytics products. A key focus of the role is to become a trusted analytics partner for ATM business partners and act as the first point of contact for all analytics, reporting and AI/ML needs.

Key Responsibilities:

- Collaborate with business partners and key stakeholders to understand business needs and translate into actionable analytics tasks.
- Work with data, reporting and other analytics partners to design suitable analytics solutions for the business.
- Maintain and continuously refine existing analytics products supporting BAU activities.
- Perform critical data quality checks/validations prior to any analytical tasks.
- Obtain a solid understanding of data coming from various applications, systems, and key metrics in ATM.
- Identify opportunities for automation and performance improvements within analytical projects.
- Maintain documentation of BAU or critical processes to ensure governance and risk compliance.
- Use SQL, R, Python, Databricks, Microsoft Azure and Office applications to perform analytical tasks and present results.

Qualifications:

- 3+ years of experience in data science, data engineering, or a related role, preferably within a contact center environment or financial institution.
- Strong expertise in SQL, R, Python, Databricks, Microsoft Azure and Office applications.
- Proven ability to apply statistical and mathematical theories to business.
- Experience in working with complex data structures and processes in multi-business environments.
- Good understanding of the value creation chain for the banking industry.
- Subject matter expertise on contact center processes and performance metrics.
- Strong problem-solving skills and ability to optimize ETL processes.
- Excellent communication skills for translating statistical theories to both technical and non-technical stakeholders.
- Bachelor's or Master's degree in Mathematics, Finance, Computer Science, Information Systems, Engineering, Physics or a related field.

Preferred Skills:

- Experience with channels data and related data hierarchies.
- Familiarity with business intelligence tools and data frameworks.
- Ability to work effectively in a fast-paced, dynamic environment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations to help us remove barriers.

Our Values
At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work.

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