Service Manager Role with Premier Equipment
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Key Responsibilities
• Recruit, train, and retain high-performing service staff
• Supervise the complete customer service experience
• Define and achieve critical service performance goals
• Streamline shop operations for increased productivity
• Collaborate with various departments for service synergy
Requirements:
• Proven experience leading teams of at least 6
• Proficient in service shop metrics and improvement
• Comfortable interacting with customers in urgent situations
• Ability to keep focus under demanding conditions
• Integrity in all professional interactions Lead service initiatives and optimize team performance with Premier Equipment.
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