Chief Financial Officer

Chief Financial Officer (CFO) – Overview

We are seeking a purpose-driven Chief Financial Officer (CFO) to join our Senior Management team and help shape the future of our employee-owned social services organization, which operates programs across British Columbia, Alberta and Ontario. This is a rare opportunity to combine strategic influence with meaningful impact in an organization that truly puts people first. Reporting directly to the CEO and serving on the National Management Team, the CFO is a trusted advisor to program leaders, senior management and the Board, while fostering a values-based, person-centred culture.

We are a growing organization with over $60 million in annual revenue and consistent year-over-year growth of 5–10%.

You will lead the development and execution of our financial strategy, ensuring fiscal integrity and long-term sustainability for the organization. Serving as the organization’s lead financial voice, you will clearly interpret and present financial performance, risks, and opportunities to the CEO, Board, and program leaders to enable confident, informed decision-making at every level. The Controller reports directly to you, and you will help coach and develop the Finance team, fostering a culture of service excellence, accountability, and collaboration. Your work will include driving budgeting, forecasting, reporting, and the stewardship of organizational assets. In addition, you will enhance systems and processes by identifying efficiencies, optimizing costs, and elevating overall organizational performance.

Ideal Candidate – Qualifications

- Strong financial acumen and proven experience managing complex, multi-faceted finance functions, ideally within the social services, healthcare, or non-profit sectors.

- Excellent communication skills, both verbal and written, with the ability to engage stakeholders at all levels.

- Proven track record of driving financial improvements and achieving strategic objectives.

- Degree in finance, accounting, business administration, or related field; relevant financial certifications (CPA, CFA) preferred.

- Strong knowledge of Sage Intacct, with the ability to leverage its reporting and analytics capabilities to effectively translate key financial indicators for senior management, the Board, and employee stakeholders.

- Familiarity with CLBC and MCFD contract reporting requirements is an asset.

- Exceptional leadership and interpersonal skills, with the ability to inspire and motivate teams.

As the ideal candidate you will bring strong financial acumen and proven experience managing complex, multi-faceted finance functions, ideally within the social services, healthcare, or non-profit sectors. You will communicate complex financial information clearly, turning data into actionable insights for program leaders, senior management, and the Board. You will serve as the chief financial spokesperson to our 750 employee-owners, clearly communicating the organization’s financial position and guiding understanding of key strategic trade-offs among reinvestment, property acquisition, and employee dividends.

Schedule

One (1) permanent full-time position (40 hours per week)

- Monday through Friday, typically 0800-1600 (flexible)

The position is based out of either the office in Maple Ridge, BC or Edmonton, Alberta with remote work opportunities available.

In Your Role, You Will – Responsibilities

Strategic Leadership:

- Collaborate with the CEO and National Management Team to define and execute the company’s financial strategy and long-term goals.

- Develop and implement strategies to optimize capital allocation, cost-effectiveness, and financial sustainability.

- Analyze market trends, economic conditions, and industry developments to identify financial risks and opportunities for growth.

Operational Excellence:

- Lead financial planning and analysis activities to support data-driven decision-making and strategic initiatives.

- Manage the relationships with our financial institutions.

- Lead the organization’s borrowing strategy, including evaluating financing options, negotiating loan terms, and securing the best available rates and borrowing arrangements.

- Provide strategic oversight of the organization’s asset portfolio, including real estate property, equipment, and investments, to maximize value and minimize risk.

- Review contracts to help identify cost savings.

- Manage the organization’s insurance programs, maintaining appropriate coverage, controlling costs, and mitigating risk.

- Ensure robust internal controls and compliance with regulatory requirements and industry standards.

- Implement best practices and continuous improvement initiatives to enhance financial processes and reporting accuracy.

Financial Stewardship:

- Oversee the finance team and leverage the team to create operational reporting across the organization.

- Work with the Controller to manage the financial health of the organization, including financial planning, reporting, and cash flow management overseeing operational budgeting, forecasting, and financial analysis.

- Collaborate with other leaders to drive business strategy and communicate financial performance to key stakeholders.

- Focus on recent results and assess how this will impact the near and long term while helping the organization identify actions needed to ensure the business exceeds its budgets.

- Ensure the company remains in compliance with all requirements under our agreements with funders.

- Report out quarterly, and annual reports within a timely manner.

- Ensure compliance with all regulations and promote transparency and accountability.

People Leadership:

- Build and lead a high-performing finance team by recruiting, training, and mentoring staff.

- Foster a culture of collaboration, innovation, and accountability, encouraging team members to excel.

- Establish clear performance metrics and regularly review progress against organizational financial goals.

Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

Taproot Community Support Services – About Us

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other.

Our Employees Enjoy

- Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends

- Work/life balance

- Learning and career development opportunities

- Competitive wages and salaries (per collective agreement)

- Paid vacation and benefits for eligible employees

- Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

- Matching RRSP plan for eligible employees within Alberta

- Professional development opportunities and job-related training

- Employee and Family Assistance Program

- Long Service Milestone rewards

- Employee referral bonus program

- A values-driven workplace – as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services, visit our website: taproot.ca

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