Sr. Manager, Education and Outreach

Ontario Dig Authority (ODA) is a Public Safety Administrative Authority; protecting Ontario by enabling safe digging. At ODA, public safety is at the heart of everything we do. Since 2012, in Ontario, it's the law that any party planning to dig must contact ODA before they dig. ODA connects people planning to dig with the owners of underground pipes, cables, and other infrastructure to help prevent costly damages, service disruptions, and safety hazards. We also regulate an efficient locate system, foster industry wide collaboration, and promote safe, timely excavation across Ontario. ODA is governed by a diverse Board of Directors, with experienced leaders representing underground infrastructure owners, excavators, ministry appointees and others dedicated to protecting Ontarians. Together, we work to shape a safer Ontario through collaboration, regulation, and education. Safe Excavation starts with us. Why Join Us? Ontario Dig Authority offers dynamic career opportunities in various areas such as operational services, compliance, regulatory affairs, communications, education, IT, finance and HR. When you join our team, you become an integral part of our mission-driven organization, dedicated to making Ontario safer, one dig at a time. Core Values: Caring…We invest in the success and safety for our team, communities and the environment. Integrity...
We are dedicated, honourable and honest. Collaborative...
We foster partnerships and work together to build a safer Ontario. Inclusive...
We are a leader in inclusivity and cultivate a foundation of respect and support within our industry. Innovative...
We strive for excellence with a willingness to learn, adapt and innovate. Do you have what it takes to join our team? Position Overview: Reporting to the Vice President, Education and Brand (VP), the Sr. Manager, Education and Industry Outreach (Sr. Manager) leads Ontario Dig Authority's education, outreach, industry engagement, and partnership development activities. The role is responsible for the planning, delivery, and continuous improvement of education programs, training initiatives, online learning, awareness activities, partnerships, and approved business development activities that support Ontario Dig Authority's mandate and strategic objectives. The Sr. Manager works collaboratively across the organization and with industry, education institutions, municipalities, associations and other organizations to promote safe excavation practices, strengthen awareness of Ontario Dig Authority services, support stakeholder adoption of programs and initiatives, and contribute to positive outcomes across Ontario's damage prevention community. This role provides direct leadership to Education and Outreach staff and supports the Vice President in advancing education, partnership, and industry development opportunities. This position is located at Ontario Dig Authority's head office at 104 Cooper Drive, Guelph, Ontario. Ontario Dig Authority operates under a hybrid work model with employees dividing their workweek between in-office and remote work in accordance with company policy. Some travel within Ontario and occasional work outside regular business hours may be required to support outreach, education, partnership initiatives. Primary

Responsibilities:
Education Programs:
- Lead the planning, implementation, delivery, and evaluation of education programs that support industry understanding of Ontario Dig Authority services, legislative obligations, and safe excavation practices.
- Oversee online learning, instructor-led training, webinars, workshops, certification-related programming, educational resources, and the Learning Management System activities.
- Monitor participation, engagement, learning outcomes, and program effectiveness, recommending improvements where appropriate.
- Identify education gaps, industry learning needs, adoption challenges, and emerging training opportunities.
- Oversee the development and maintenance of education content, resources, tools, and supporting materials that align with operational requirements and organizational priorities.
- Support education and stakeholder adoption initiatives associated with new programs, services, technologies, and organizational changes. Industry Outreach and Adoption:
- Lead outreach activities such as campaigns, conferences, trade shows, industry meetings, webinars, and educational events that strengthen stakeholder awareness, engagement, adoption and confidence in Ontario Dig Authority programs and services.
- Represent Ontario Dig Authority at conferences, trade shows, stakeholder meetings, industry events, committees, and educational forums.
- Build and maintain productive working relationships with industry associations, municipalities, contractors, infrastructure owners, educational institutions, regulatory agencies, locate service providers, and others.
- Gather stakeholder feedback, identify emerging issues and trends, and provi