Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
Division: Erikson Pro, Erikson Commercial
Location: Baie D'Urfe, QC (hybrid environment, at office two days a week)
Schedule: Monday to Friday 8:30-5:30
Exertis | JAM, Making the world sound better, one brand at a time Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service
What you will do:
We are looking for a motivated and well-spoken Customer Service Representative specializing in the Audio Integration and Commercial Industry to join our Sales team that has extensive technical knowledge and sales experience in distributed audio, 70V to digital matrix systems meant for public address (PA) & background music (BGM).
The Customer Service Representative will be responsible for servicing our current clients, developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. Purchasing experience is a plus.
Specifically, we are catering to all specifiers, integrators, and resellers in the audio public address segment throughout Canada:
https://www.eriksoncommercial.com/
To be successful as a Customer Service Representative you must be able to build rapport and achieve customer satisfaction. A top Customer Service Representative should be very competitive and a good listener.
Responsibilities:
- Building/strengthening relationships with client base.
- Keep track of purchase orders, issuing RMAs for warranty claims, responding to order inquiries, tracking samples, issuing credits, etc.
- Keep our customers updated with price lists and promotions.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information.
- Keeping up with product, service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining features of products and services.
What we are looking for:
- Previous experience in an outbound call center or a related sales position.
- Excellent phone and people skills with customer service skills.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office.
- Strong organizational skills and the ability to multitask.
- Bilingual (English and French).
Ready to join our team? Here is why we are one big, happy JAMily…
- Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
- Wellness Incentive Program, and an Employee Assistance Program.
- RRSP matching program.
- Work-life balance is key: Flextime, summer hours, paid vacation, personal time off.
- We value work-life balance and offer a casual and fun environment.
- Lively social calendar… there's always something for everyone
- Generous employee discount on all our cool gear.
- On-going learning opportunities.
- Not to mention the opportunity to work in a highly talented, winning team
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings http://jamindustries.com/careers/
#JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
#J-18808-Ljbffr
-
Customer Service Representative
4 days ago
Montreal, Quebec, Canada beBee Careers Full timeJob Summary We are seeking an exceptional customer service professional to join our team as a Customer Service Representative. This role involves representing our company at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply...
-
Customer Service Representative
5 minutes ago
Montreal, Quebec, Canada beBee Careers Full timeJob Summary">We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our bank and will be responsible for providing exceptional customer service to our clients.You will act as the primary point of contact for customers, responding to their inquiries and resolving any...
-
Customer Service Representative
5 days ago
Montreal, Quebec, Canada Move Way Logistics Full timeJob Description Job Description Job OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers'...
-
Customer Service Representative
4 days ago
Montreal, Quebec, Canada beBee Careers Full timeJob Title:Customer Service RepresentativeWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada Optometric Services Inc. Full time**Job Title:** Customer Service RepresentativeAt Optometric Services Inc., we are dedicated to delivering exceptional customer service and exceeding our patients' expectations. We are currently seeking a highly skilled Customer Service Representative to join our team and provide top-notch support to our patients.In this role, you will be responsible for...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada Independent Grocers Alliance Full timeThe Independent Grocers Alliance is expanding its team of Customer Service Representatives to meet the growing needs of our loyal customer base. As a valued member of our customer-facing team, you will play a crucial role in delivering exceptional service experiences that exceed our customers' expectations.As a Customer Service Representative, you will be...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada Challenger Motor Freight Inc Full timeCustomer Service RepresentativePOSITION SCOPE: The Customer Service Representative, under the supervision of the Customer Service Supervisor, performs a variety of tasks to meet customer needs by ensuring the customers have required information regarding their shipment. The position requires excellent communication and interpersonal skills as well as good...
-
Customer Service Representative
12 hours ago
Montreal, Quebec, Canada beBee Careers Part timeCustomer Service Representative Job DescriptionThis role requires a highly motivated individual who can deliver exceptional customer service and contribute to achieving sales targets.Provide expert advice on products and services to meet customer needsContribute to the achievement of sales targets by promoting products and providing excellent customer...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada beBee Careers Full timeWe are seeking an exceptional customer service professional to join our team as a Customer Service Representative. The ideal candidate will have a strong understanding of sales policies and internal practices, with excellent communication and interpersonal skills.">">As the Customer Service Representative, you will be responsible for facilitating and...
-
Customer Service Representative
4 hours ago
Montreal, Quebec, Canada Fastfrate Group Full timeCustomer Service Representative POSITION SCOPE: The Customer Service Representative, under the supervision of the Customer Service Supervisor, performs a variety of tasks to meet customer needs by ensuring the customers have required information regarding their shipment. The position requires excellent communication and interpersonal skills as well as...
