Manufacturing Company – General Manager

4 weeks ago

London, Ontario, Canada Stonewood Group Inc. Full time

A service-driven industrial and consumer manufacturing company, our client has grown to become one of Canada's largest corrugated box manufacturers.

With multiple offices and manufacturing locations both in the United States and Canada, our client now seeks a General Manager to lead one of its businesses located in Southern Ontario.

Scope of Position

The General Manager will be responsible for providing strategic direction to our client's integrated manufacturing operations and sales team while ensuring that the plant operations meet production and sales demands in a cost-optimized, safe, and environmentally responsible manner.

Reporting to the President

The General Manager will be responsible for a $100 million revenue business with a headcount of 225 people overseeing all sales, business development, production, finance, and operations by clearly defining goals and objectives that promote and maintain an atmosphere of efficiency and continuous improvement in all areas of business and operations.

Functional Tasks
  • Manage and oversee all business operations including but not limited to sales, production, quality, finance, corporate strategy, and human resources.
  • Ownership of the Profit & Loss (P&L) responsibility, actively strategizing, organizing, and executing the business plan to align with group company's financial and strategic objectives.
  • Harness existing relationships within the company's network to develop a comprehensive business plan for the facility while focusing on fostering long-term, high-value partnerships as well as local relationships.
  • Provide recommendations for capital investments that align with the company's overarching goals.
  • Collaborate with other company leaders to achieve collective objectives and utilize the full range of capabilities available within the company's network.
  • Through effective sales leadership and team support, develop and execute a growth plan while identifying opportunities to deliver solutions to both existing and new customers and suppliers.
  • Collaborate with other leaders to effectively allocate resources that strike a balance between strategic objectives and financial returns while ensuring efficient asset utilization.
  • Establish and implement manufacturing and business processes that drive operational excellence, adhering to company policies and procedures. Foster an environment of lean/continuous improvement, increased efficiencies, and reduced costs.
  • Understand and address critical factors related to plant operations, including capital projects, hiring, performance, environmental concerns, safety, and budgeting, to make sound decisions that impact the local site.
  • Maintain and develop effective analysis and reporting tools to communicate plant performance to internal and external stakeholders.
  • Identify and nurture future leaders, cultivating bench strength within the organization.
  • Apply a deep understanding of people and performance management processes to set expectations and conduct regular performance reviews with all direct reports.
  • Collaborate with the Health & Safety department to continually enhance safety discipline, practices, and policies.
  • Leverage a strong understanding of labor relations and unions to effectively address relevant issues, such as collective agreements and grievances.
  • Promote a culture rooted in customer-centric behaviors and problem-solving.
Competency Profile
  • CUSTOMER FOCUS
    • Personally demonstrates that external and internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer.
    • Keeps customers informed about the status of pending actions and audits customer satisfaction with products or services.
  • DECISION QUALITY
    • Gather enough information to allow a pragmatic assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. Communicates the impact and implications of decisions. Completes the appropriate level of due diligence required to make a quick, accurate decision.
  • DRIVE FOR RESULTS
    • Achieves results within established timelines. Understands and demonstrates that intentions, activities, and results are not the same. Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; consistently challenges self and others for results.
  • LEADERSHIP
    • The expectation of leadership is not reserved solely for only those who are in positions of authority, but for all employees. They demonstrate high integrity and are motivated by wanting to make a real difference to people by delivering a high-quality service for their customer and the organization. In positions of authority they: invest in development for the right people and identify and develop future leaders, and coach and provide candid feedback to others. They are visible and they model behaviors, competencies and values expected and inspire others to undertake challenging tasks and projects.
  • TEAMWORK
    • Is an effective team player who adds complementary skills and contributes valuable ideas, opinions, and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Ensures the right stakeholders are informed and involved where necessary. Is ready to

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