Pizza and Bread Manager

2 days ago

Brampton, Canada Loblaw Companies Limited Full time

Overview

To be responsible for the effective operation of the Pane Fresco Pizza & Bread Department by maximizing sales and gross profit, ensuring sales’ goals and budgets are met and providing customers with the best quality foods, ensuring courteous, timely customer service.

PASSION & COMMITMENT TO CUSTOMER SERVICE IS A KEY DRIVER FOR OUR COMPANY

Duties and Responsibilities:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

- To oversee the effective ordering, production, merchandising of all pizza and bread products and ensure attractive displays to maintain and increase sales;

- To plan daily production sheets to ensure variety in pizza and bread products, and effectively prioritize and organize all production and department functions;

- To effectively control inventory through pricing and signage of pizza and bread products to achieve company goals and budget so as to maximize sales, profits and shrink targets;

- To schedule, direct, supervise and discipline department staff and train all new employees;

- To be responsible for the opening and/or closing functions of the department;

- To ensure the maintenance of equipment and the safety and sanitation of the production and back room areas, as per Company Policy;

- To ensure compliance with the company food safety standards, regulations and audits;

- To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times;

- To interpret and administer Company policy and ensure compliance with the Collective Agreement;

- To perform other duties, as required.

The Ideal Candidate Would Possess:

- Exceptional customer service skills

- The ideal candidate must possess a minimum of 3-5 years’ experience in the hot foods industry, with a minimum of 3 years’ management experience in either a restaurant or fast food operation;

- Previous managerial experience and knowledge of production schedules is a definite asset;

- Food Handlers Certification would be an asset;

- Flexibility to work a variety of hours which include days, evening, nights, and weekends;

- Ability to work under pressure in a fast-paced environment;

- Must possess excellent organization, communication and interpersonal skills.

How You’ll Succeed: At Fortinos, we attribute our success to preserving our core values: super fresh foods, well-trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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