CAM068: Mgr Finance CARM

Company: FedEx Trade Networks Canada Address: 9800 Cavendish Blvd., 3rd Fl H4M 2V9 St. Laurent,Quebec Canada Scheduled Weekly Hours: 37.5 Worker Type: Employee Posting Start Date: 09-25-26 Posting Close Date: 10-24-2026 Job Family: FTN: Accounting/Finance Position Summary: Total Base Pay Range
- $58,496.00
- $91,400.00 CAD Annual Monday
- Friday: 09:00AM to 05:00PM CARM Financial Management Oversee daily financial activities related to CBSA's CARM program. Monitor duties, taxes, penalties, credits, refunds, and adjustments processed through the CARM Client Portal. Ensure accurate accounting, reconciliation, and reporting of customs-related financial transactions. Review and approve financial transactions associated with customs clearance activities. Support importer accounts by providing guidance regarding Statements of Account (SOA), payments, duty and tax assessments, refunds, credits, and reconciliations. Maintain expertise in CARM program requirements, customs accounting processes, and regulatory obligations. Accounts Receivable and Billing Resolution Resolve complex customer disputes involving customs duties, taxes, penalties, assessments, and related charges. Investigate account discrepancies and determine appropriate corrective action. Review and approve credit note requests in accordance with company policies and CBSA regulations. Partner with Billing Resolution Services (BRS), Accounts Receivable, Collections, and Operations teams to resolve customer concerns and payment issues. Evaluate the financial impact of proposed adjustments and ensure appropriate risk management controls are applied. Customs Corrections and Reconciliation Review and approve duty and tax correction requests submitted by Operations and Billing teams. Validate supporting documentation and determine eligibility for duty and tax credits, refunds, or adjustments. Analyze importer accounts and identify reconciliation issues requiring corrective action. Ensure all approved corrections are accurately reflected in customs accounting and financial systems. Monitor account balances and payment activity to maintain compliance and account accuracy. Month-End CBSA Statement of Account Management Oversee monthly Statement of Account (SOA) reconciliation and settlement activities. Review and approve monthly CBSA payments to ensure accuracy, completeness, and compliance. Coordinate month-end payment processes with Finance and operational stakeholders. Prepare and distribute reports identifying accounts impacted by credit holds, collection issues, or account deactivation. Investigate and resolve payment discrepancies, outstanding balances, and account reconciliation issues. Ensure supporting documentation is complete and available for audit and compliance purposes. Compliance and Risk Management Ensure compliance with CBSA regulations, customs legislation, and internal financial controls. Monitor importer account activities to identify potential financial, operational, and regulatory risks. Investigate discrepancies related to duty and tax assessments, payments, credits, and refunds. Recommend and implement process improvements to strengthen controls and compliance. Protect the organization from financial losses and customer service impacts resulting from customs accounting errors or payment issues. Ensure customers avoid unnecessary penalties resulting from inaccurate reporting or process deficiencies. Financial Reporting and Analysis Analyze trends related to duties, taxes, collections, receivables, penalties, credits, and cash flow. Develop and maintain reporting tools, management dashboards, and key performance indicators (KPIs). Monitor revenue leakage and identify opportunities to improve financial performance. Prepare reports and analyses that support operational and strategic decision-making. Provide recommendations to leadership regarding financial risks, controls, operational performance, and process improvements. Stakeholder Relationship Management Serve as the primary financial advisor for CARM-related issues. Act as the key liaison between CBSA, clients, customs brokers, Finance, Billing, Operations, and other stakeholders. Provide guidance regarding customs accounting practices, GST implications, Statement of Account interpretation, and compliance requirements. Assist clients in understanding CBSA credits, refunds, payment applications, assessments, and account activity. Present and explain CBSA financial data to customers to support account reconciliation and issue resolution. Exchange information directly with CBSA to resolve payment application issues, B2 claims, corrections, and account discrepancies. Process Improvement and Systems Support Collaborate with Information Technology and business stakeholders on system enhancements and process improvements. Identify opportunities to improve efficiency, controls, reporting capabilities, and customer experience. Support policy and procedure development related to