Only 24h Left) Senior Manager

Senior Manager - Financial Services - Monitor Deloitte

Date: Mar 12, 2025

Job Type: Permanent
Work Model: Hybrid
Reference code: 128185
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Calgary, AB; Montreal, QC; Ottawa, ON; Vancouver, BC

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

- Have many careers in one Firm.
- Partner with clients to solve their most complex problems.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

What will your typical day look like?

As a Senior Manager, you will build long-term relationships with senior clients (i.e., Board of Directors, C-suite, EVP, SVP level). You will also identify and lead business development opportunities; assume overall leadership in the delivery of projects, supported by a core team of consultants; apply deep knowledge within the financial services industry (e.g., banking, wealth management, payments); contribute to the growth and development of Deloitte's Strategy & Business Design practice (Monitor Deloitte); and create a learning environment through leadership, developing junior talent, and supporting industry training programs.

To be eligible for this role, you must be legally able to work in Canada - the ability to enter the USA and Chile to work on client assignments is also an asset.

Client engagements are predominantly focused on situations and organizations facing important, often profound, transitions. Engagements are typically driven by CEOs, business unit heads, and other members of the senior management team. Client engagements may be as short as several weeks to several months. Some projects can evolve into multi-year programs and ongoing client relationships. We not only bring our clients the insight and unconventional thinking that help them form strategies to anticipate disruption and respond to change - we also use our experience and knowledge to help them bring those strategies to life.

Senior Managers are leaders within the Strategy and Business Design practice (Monitor Deloitte) of Deloitte's "Strategy, Risk & Transactions" business. Senior Managers are principally responsible for business development and the day-to-day delivery of multiple client projects concurrently. Senior Managers possess deep industry knowledge (e.g., banking, wealth management, payments) and expertise, such that they are viewed both internally and externally as "subject matter experts." Additionally, Senior Managers are positioned directly below Partners and play an important internal role in firm management, capability-building, talent development, and thought leadership research.

Specific responsibilities for our Senior Managers:

- Cultivate and build long-term relationships with senior executive clients (i.e., C-suite, EVP, SVP level) of companies in Financial Services Sectors (e.g., Wealth, Payments, Banking, Loyalty).
- Identify and lead business development opportunities (i.e., sell strategy projects).
- Set the intellectual agenda for all client engagements for which they are responsible (i.e., scoping, analytical plan, client deliverables).
- Assume overall leadership in the delivery of projects, supported by a core team of Consultants.
- Manage the financials of client projects (i.e., price projects, manage timelines and effort to deliver work on-budget and ensure project-level profitability).
- Offer deep financial services expertise (e.g., vocabulary, understanding of industry dynamics and economics, market trends, competitive landscape).
- Offer technical/functional depth (e.g., market analysis, strategy development, business-health analysis, business-casing).
- Cultivate an internal and external brand as a leading business advisor.
- Contribute to the growth and development of the practice.
- Actively participate in professional association, industry, firm, and community events.
- Create a learning environment through leadership, participating in the development and delivery of industry training programs.
- Assume internal leadership roles focused on practice development (e.g., campus recruiting, thought leadership, IP creation).
- Actively mentor and coach team members and other junior resources.

About the team

Our Strategy & Business Design practice (Monitor Deloitte) works with the world's leading and most ambitious corporations, governments, and social sector organizations to address issues that are most important to them—often working to resolve the highest-order strategic choices that fundamentally affect the future direction of their organizations.

Monitor Deloitte is a team within Deloitte's 'Strategy, Risk & Transactions' line-of-business. At Monitor Deloitte, we partner with companies to help solve their most complex challenges, build competitive advantage, and deliver lasting positive change. This role at Monitor Deloitte offers the opportunity to learn, work, and grow as part of our team. With our collaborative approach to consulting, that brings skillsets from a wide array of backgrounds together, you will learn from deep subject matter experts through mentoring and on-the-job coaching. Our project-based environment means you will work with a broad range of clients across industries and apply your abilities in numerous different ways. Have many careers in One Firm.

If you are you a natural problem-solver who enjoys working with and leading diverse teams and developing business solutions, this role could be for you.

Enough about us, let's talk about you

As a Senior Manager, you must have:

- A strong academic record (MBA or comparable graduate degree preferred).
- A minimum of 10 years of professional consulting experience in the financial services sector – or similar experience (e.g., internal consulting team, corporate development, P&L ownership).
- An understanding of and/or experience in the management consulting profession.
- Deep financial services industry experience.
- Proven track record of inspiring and leading teams through complex projects.
- Strong commitment to professional and client service excellence.
- Exceptional intellectual horsepower, including strong critical thinking skills, analytical abilities, and the capacity for lateral/creative thinking to solve ambiguous problems.
- Ability to work independently and be a self-starter – a bias for action.
- Proven ability to deliver the full cycle of project management accountabilities.
- Experience with problem diagnosis, solution development, written and verbal client communications, decision-making facilitation, documentation, stakeholder management, project profitability, and team leadership.
- An entrepreneurial spirit with experience in business development and selling.
- Ability to advise senior clients in complex situations with confidence and grace.
- High EQ.
- Ability to anticipate the long-term impact of decisions and take a broad approach to problem-solving that contemplates implementation considerations.
- Demonstrated experience making a positive impact in their work and communities.
- Applicants must be legally able to work in Canada.
- The ability to enter the USA and work on client assignments is an asset.
- The ability to enter the EU and other developed countries is an asset.

Total Rewards

The salary range for this position is $97,000 - $234,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements, and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity, Equity, and Inclusion, and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan, and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms, or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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