Senior UX Designer

DefineanddrivetheUXstrategyattheproductlevel,ensuringdesigndecisionsaregroundedinuserneedsandalignedtobusinessobjectives.
WorkcloselywithUIDesigners,ProductManagers,DevelopersandCXstakeholderstoensurep ACCOUNTABILITIES&EXPECTEDOUTCOMES ACCOUNTABILITIES
- UXStrategy&Vision-defineandevolvetheUXstrategyforthesoftwareproduct,ensuringdesigndecisionsaregroundedinuserneeds,businessobjectivesandevidenceratherthanopinion.
- Product-LevelDiscovery&Research-leadandfacilitateuserresearchandusabilitytestingtobuildarobustevidencebaseforproductdecisions.
- FoundationalUXassets-developandmaintainfoundationalUXelementsacrosstheproduct(s)-personas,journeys,mentalmodelsandUXmaturityframeworks-keepingthemcurrentandreferencedbythewiderproductteam.
- Cross-FunctionalProductPartnership-workcloselywithProductManagers,BusinessAnalysts,EngineeringandUIDesignerstotranslatestrategicUXthinkingintoproductroadmaps,requirementsandsolutions.
- UI&DesignSystemCollaboration-partnercloselywithUIDesignerstoensureproductexperiencesaligntotheIMDEXDesignSystemandSharedUI,providingUXdirectionandcritiqueatastrategiclevelratherthanowningday-to-dayUIp
- ConnectedCustomerExperience-workwithCXDesignersandotherCXstakeholderstoensureproduct-levelUXstrategyisjoinedupwiththebroaderend-to-endcustomerexperienceandjourneysacrossIMDEX.
- TeamGrowth&Mentoring-mentorandsupportUX/UIDesignersandresearchersandcontributetotheongoingevolutionandmaturityoftheUXpracticeatIMDEX. EXPECTEDOUTCOMES
- ActastheUXleadforthesoftwareproduct(s),ensuringUXthinkingisembeddedearlyinproductplanningandroadmapdecisions.
- Confidentlypresentresearchfindings,UXstrategyandrecommendationstoproduct,engineeringandseniorstakeholders.
- Developandmaintainpersonas,journeymaps,mentalmodelsfortheproduct(s),ensuringthesearebasedonrealuserinputandrevisitedregularlywiththewiderproductteam.
- Leadandconductuserresearch(interviews,usabilitytesting,surveys,workshops)tovalidateassumptionsandgenerateinsightsthatfeedintoproductrequirements.
- PartnerwithProductManagersandBusinessAnalyststotranslateUXstrategyandresearchfindingsintoclearproductrequirementsandpriorities.
- WorkwithUIDesignerstoguidehowUXstrategyandresearchtranslateintointerfacedesign,withoutdirectingday-to-dayvisualorUIproductionwork.
- ChampionalignmenttotheIMDEXDesignSystemandSharedUIatastrategiclevel,ensuringnewproductdirectionsareconsideredholisticallyratherthanscreenbyscreen.
- CollaboratewithCXDesignersandotherCXstakeholderstoensureproduct-levelUXdecisionsconnectcoherentlyintobroaderend-to-endcustomerjourneysandexperiences.
- Drivethevoiceofthecustomerthroughallelementsofproductstrategyanddecision-making.
- MentorandsupportUX/UIDesigners,helpingbuildUXcapabilityandmaturityacrossthegrowingteamatIMDEX.
- ContributepositivelytotheteamandassistinembeddingandimprovingUXteamprocesses. LEADERSHIPANDPEOPLE
- Regularlychallengespeersorsuperiorswhenthesituationarises.
Discussestheconsequencesofunacceptablebehaviorandoffersalternativesolutions.
- Deliversonpromises.
Takesaccountabilitywhenthingsgowrongandlooksforwaystoimprove.
- Callsoutpoorbehaviorwhentheyseeitatalllevelsoftheorganizationinarespectfulandconstructiveway.
- Buildspartnershipsandworkscollaborativelywithotherstomeetsharedobjectives.
- Listensactivelyanddemonstratestheabilitytoseparatethepersonfromtheproblem,sobringingobjectivitytothesituation.
- Seeksandprovidesregularfeedbacktolearnandgrow.
- SpeakUpwithconfidenceandrespectdisplayingcouragetodealwithdifficultsituations,issues,orbehaviors.
- Althoughopinionsmaydiffer,offerstheopportunityforopendialogue.
- Holdsselfandothersaccountabletomeetcommitmentsanddeliverresultsevenundertoughcircumstances.
- Proactivelyidentifiespotentialsetbacksandobstaclesandworksthroughthemeffectivelytoachievethedesiredresultontime.
- Treatseveryworkcolleague,customer,andsupplierwithrespect.
- Proactivelyseeksoutopportunitiesforcollaborationwithinandacrossteamstoachievesharedoutcomes.
- Engagedindecisionmaking-makesgoodandtimelydecisionsthatkeepIMDEXmovingforwardatpace.
Investstimegettingtoknowallstaffthatimpacttheirdecisions. HEALTH,SAFETYANDENVIRONMENT
- TakereasonablecareofselfandothersintheworkplaceandcomplywiththerelevantlegislativerequirementsandImdexQHSEmanagementsystempoliciesandprocedures;
- Wear,useandmaintaintheprovidedpersonalprotectiveequipmentandreportanyunsafepracticesorconditionswhichcometoyourattention;and
- Takereasonablecaretoensureownactsoromissionsdonotadverselyaffectthehealthandsafetyofotherpersons.
- ReportHazardsandincidentsinlinewithcompanypolicies.
- ActivelyparticipateinSafetymeetings.
- RaiseQualityAlertsinlinewithcompanypolicies. RISKANDCOMPLIANCE
- Contributestotheidentificationofrisksandcompliancerequirementsrelevanttoownscopeofwork.
- Appliesriskmanagementandregulatorycomplianceprocessestoownscopeofwork.
- Leadsbyexampletopromotepositiveriskandcompliancebehaviorswithinownscopeofwork.
- ComplieswithIMDEXriskandcompliancepolicies,locallawsandotherrelevantstandardswithinownscopeofwor