Junior Technical Support Analyst Calgary
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Key Responsibilities
• Act as primary IT support for the Calgary location
• Provide comprehensive service desk and desktop support
• Prepare and dispose of IT assets according to standards
• Install, configure, and troubleshoot endpoint hardware
• Maintain accurate asset records and inventory management
Requirements:
• Related college diploma in IT or a similar field
• Experience in service desk support and troubleshooting
• Knowledge of Microsoft environments and endpoint management
• Familiarity with IT ticketing systems and security practices
• Strong communication skills in customer service delivery Support General Dynamics’ mission in shaping a secure world through technology with your technical expertise.
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