Manager, Business Analytics and Continuous Improvement

6 days ago

Sault Ste Marie, Canada Sault Community Career Centre Full time

Reports to: Chief Executive Officer

Location: Sault Ste. Marie, In-Person

Hourly Rate: $40.62- $49.62

Reference #: CBS-1126-03

JOB SUMMARY:

The Manager is responsible for creating and executing Algoma Family Services’ quality improvement plan and overseeing program evaluations in partnership with the Finance and Systems Analyst and Leadership Team. They directly supervise the Finance and Systems Analyst and the Information and Privacy Coordinator while guiding strategic decision-making. The role emphasizes fostering a culture of continuous, data-driven improvement and ensuring projects align with agency priorities. Additionally, the Manager supports staff development and collaborates across teams to deliver insights that enhance organizational processes in line with the agency’s mission, vision, and values.

INIMUM EDUCATION/REGISTRATION

- Master’s degree in Business Administration, Data Analytics, Finance, Statistics, Computer Science, or a related quantitative field.

MINIMUM EXPERIENCE

- Minimum three (3) years’ experience in business analytics, process improvement, or related roles

QUALIFICATIONS:

- Experience in developing and implementing quality improvement plans and program evaluation.

- Experience with Lean, Six Sigma, or other continuous improvement methodologies.

- Familiarity with accreditation standards and external review processes.

- Strong knowledge of statistics and statistical analysis methods.

- Proficiency with statistical analysis software such as SPSS, SAS, R, Python, or other relevant programs.

- Experience with data visualization tools (e.g., Tableau, Power BI, Excel).

- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

- Experience with database management and data governance principles.

- Demonstrated ability to lead projects, analyze complex data, and communicate findings to diverse stakeholders.

- Experience in change management and facilitating organizational change initiatives.

- Experience working in a not-for-profit, multi-service agency is an asset.

- Strong interpersonal, communication, and organizational skills.

- Ability to engage and collaborate with internal and external stakeholders, including funders, community partners, and clients.

- Commitment to inclusive, anti-oppressive, and culturally sensitive practices.

- Satisfactory criminal records check, including vulnerable sector screening.

- Valid driver’s license and access to a reliable vehicle.

- Full vaccination required.

Duties and Responsibilities; Please refer to attached job description

This position falls within the bargaining unit represented by the OPSEU.

Please send your cover letter and resume to Human Resources quoting reference # CBS-1126-03 to recruitment@algomafamilyservices.org.

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview. This position falls within the bargaining unit represented by OPSEU.

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