Technical Inside Sales Representative – Edmonton, AB

2 weeks ago

Edmonton, Alberta, Canada TECO-Westinghouse Motors (Canada) Inc. Full time
Technical Inside Sales Representative – Edmonton, AB

TECO-Westinghouse Motors is a leading supplier of Electric Motors and Controls Products. We are an innovative and rewarding employer to work for. You will enjoy our corporate culture as well as customer service oriented and teamwork environment.

Our current growth demands have created the following career opportunity:

Technical Inside Sales Representative (F/T)

You are a highly organized individual with superior customer service skills. You take initiative in assisting our account managers to provide outstanding customer service through on-time quotations and expediting of information.

The role of Technical Inside Sales Representative requires a high performance individual who excels at customer service. A high degree of self-motivation and commitment to excellence will help ensure success. Your time management skills are outstanding, you thrive in a busy environment and build productive and professional relationships.

As a central point of contact for the client as well as our Account Managers, you will be required to build and maintain excellent working relationships and work towards becoming a trusted advisor for our clients.

Primary Duties:

- Work in conjunction with our account managers to effectively service our customers through on-time quotations, processing orders, and expediting of information pertaining to Electric Motors and Controls products.
- Establish and maintain productive, professional relationships.
- Coordinate and process orders via SAP and process customer inquiries in a timely and efficient manner whilst providing outstanding customer service.
- Compile the required information and prepare a quotation from the factory price guidelines and request required Engineering quotation through factory programs.
- Coordinate and process customer quotations using our MS Dynamics CRM program.
- Project quotation for custom motors, including medium and low voltage electric motors.
- Collaborate with other teams such as project management personnel, offering support and guidance.
- Ability to multi-task including order entry, on-time quotations, responding to customer inquiries via telephone and email with follow-up and scheduling.
- Stay abreast of current products and procedures as required.

What skills are required?

- Post-secondary Degree or Diploma from an Electrical or Mechanical Engineering discipline is desired.
- Related work experience with electric motors and control products as it relates to understanding the applications and limitations for use.
- Interpreting and reviewing customer supplied RFQ's, specifications; application or engineering documents and details.
- Understanding of related NEMA MG1, CSA or other specifications for Electric Motors.
- Proficient Computer Literacy skills, including experience with Microsoft Office Suite (Outlook, Excel & Word), MS Dynamics CRM, and SAP ECC 6.0.
- Excellent written and verbal communication skills.
- Teamwork and customer service oriented.
- Good communicator who is a self-starter and able to work with minimal supervision and as a team.
- Ability to use initiative.
- Proficient at multi-tasking.

You will be located in our Edmonton, AB head office. This is an in-person position; a laptop will be provided.

TECO-Westinghouse Motors (Canada) Inc. is an equal opportunity employer and accessible workplace. We are committed to building a team that represents a variety of backgrounds, viewpoints, and skills. We offer a very competitive remuneration package that includes:

- Excellent Benefits Package, including Medical & Dental, Life & STD/LTD
- Wellness Program
- Profit Sharing/Performance Plan
- RRSP Contributions

This position is available immediately. The successful candidate will be a motivated team player possessing a strong desire to succeed. Experience with Electric Motors and/or Industrial Sales is a requirement. A post-secondary education in a related field and/or minimum 5 years of experience in a Technical Sales environment is preferable.

Must be legally able to work in Canada, without sponsorship.

We thank all applicants, however only those selected for an interview will be contacted.

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