Senior Strategy Manager

Our team and what we’ll accomplish together:

The Value Management Team, under Consumer Base Management, is a unique team within the TELUS Consumer Solutions organization. The mandate of the team is to unlock and drive value accretion for the TCS customer base through strategic ARPU/AMPU optimization, innovative product/revenue management, and cross-functional program management. Our team sits alongside our Pricing, Base, and GTM Teams but is not responsible for day-to-day operations, instead focuses on tackling some of our most impactful strategic questions and business opportunities. Our team is not only responsible for strategy setting but also the implementation and transition of larger cross-functional programs.

What’s in it for me?

As a Senior Strategy Manager of Consumer Value Management (Next Best Offer), you will be working in a fast paced, data centric and strategic environment while playing a major role in shaping the future of our business. As the Marketing program lead of the Next Best Offer program, you will be facilitating critical conversations with the AI Team, NBO Team, CIO, Enablement, GTM and Channel primes to determine the roadmap for our systems, offer presentment, and customer interface improvements. You will be partnering with cross-functional teams to manage execution and measure success of the NBO program across channels. It is a high visibility role and you will be interacting with senior levels of the organization to define strategy and gain alignment. This team offers a unique opportunity for a proactive team member to dive into diverse areas of the Consumer business and accelerate your career.

What you will do:

- Work closely with Consumer Executive Leadership to identify major strategic marketing programs which require definition and alignment

- Apply marketing strategy and consulting skill sets to structure complex issues into well defined and articulated strategies which can be translated into pragmatic action plans

- Organize cross-functional teams to deliver on high priority programs and strategies that drive strong EBITDA outcomes for the business

- In select cases, transition to leadership and program management to launch cross functional strategic programs

- Develop and maintain strong collaborative relationships with a broad spectrum of stakeholders across the Consumer Marketing organization

Qualifications

What you bring to the team:

- Post-secondary degree in Commerce, Marketing, or Business Administration, or similar education/experience. A Masters degree is an asset

- Prior experience in pricing, analytics, marketing strategy and/or a strategic planning role (consulting experience an asset)

- Solid understanding of mobility and/or home solutions telecommunications industry dynamics

- Strong presence interacting with senior leaders in a large organization, ability to craft a compelling narrative, and obtain buy-in from stakeholders

- You are data centric with strong problem solving skills including creating business cases and financial assessments to optimize revenue and EBITDA outcomes

- Demonstrated ability to drive results through coordination of multiple initiatives, removal of obstacles while navigating environment of rapid change

- Motivated and action-oriented drive, accountable to the business, and adaptable with a positive attitude

Salary Range: $102,000-$154,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements

- Generous company matched pension and share purchase programs

- Opportunity to give back to communities in which we work, live and serve

- Career growth and learning & development opportunitiestodevelop your skills

- And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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