Principal User Research Strategist

1 week ago

Toronto, Ontario, Canada Alida Full time
As Alida's Principal User Research Strategist, you'll drive the strategic positioning of our UX research platform by bridging the gap between sales, product, and our customers. In this role, you'll serve as the subject matter expert during the sales process while simultaneously shaping our product roadmap through deep market understanding and customer insights. You'll collaborate with product management to ensure our solution evolves to meet the changing needs of UX researchers, while enabling our sales team with strategic narratives and best practices that resonate with prospects.

Responsibilities:

- Partner with the sales organization to articulate the strategic value of Alida's platform within enterprise UX research programs, participating in key sales opportunities and helping to close strategic deals;
- Develop and maintain comprehensive market intelligence about UX research trends, competitor capabilities, and customer needs to inform product strategy;
- Consult with prospects and customers on UX research best practices, program design, and optimization strategies;
- Collaborate with product management to identify market opportunities, define feature requirements, and prioritize product investments;
- Create enablement materials, sales tools, and thought leadership content that positions Alida's unique value proposition in the UX research space;
- Build strong relationships with customer UX leaders to understand their evolving needs and challenges;
- Guide the product marketing team in developing compelling narratives and materials that resonate with UX research buyers;
- Provide voice-of-customer feedback to inform product direction and roadmap priorities;
- Represent Alida at industry events through speaking engagements and thought leadership activities.

Desired Experience:

- 10+ years of experience in UX research, with demonstrated expertise in both strategic program design and hands-on research execution;
- Proven track record of supporting complex B2B software sales cycles and articulating technical solutions to business stakeholders;
- Experience influencing product strategy and working closely with product management teams;
- Deep understanding of enterprise UX research programs, including team structure, tools, methodologies, and success metrics;
- Strong knowledge of both qualitative and quantitative research methodologies and when to apply them;
- Experience scaling research operations and implementing research platforms in enterprise environments;
- Excellent presentation and communication skills, with the ability to engage audiences from C-suite to practitioners;
- Track record of creating compelling content, whether through blogs, webinars, or speaking engagements;
- Strong business acumen and ability to translate research insights into business value;
- Bachelor's degree required, advanced degree in HCI, Psychology, or related field preferred;
- Experience with Alida's platform or similar enterprise research tools is a plus;
- Willingness to travel for customer meetings and industry events.

The Good Stuff:

- Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry.
- Best-in-class company paid benefits for you and your family - offering medical, dental, vision, RRSP matching in Canada, a 401K in the US, and more.
- Unlimited Vacation: Take vacation when you want it, how you want it, designed to better fit your evolving needs.
- Summer Fridays: Fridays are a day off during July and August to help provide better balance in the summer months focusing on employee wellness.
- Recognized as a Great Place to Work 2021-2022.
- Recognized in 2022 as one of the Best Places to Work.
- Recognized as a Top Employer by British Columbia's Top Employers 2022.

About Alida:

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long term loyalty and growth. That's why Alida helps innovative brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation. Leading companies like HBOMax, Adobe, Warner Bros. Discovery, Twitch and lululemon depend on Alida's community-centered research platform to deliver fast and reliable customer feedback at scale so they can build better products, refine user experiences and test marketing campaigns.

Learn more at www.alida.com.

We can't wait to meet you

We understand that applying for a new position takes effort and want to thank you in advance for taking the time to introduce yourself. At Alida, we're dedicated to fostering an environment where our employees feel heard, valued and included. We believe that a diverse team is a core pillar in building better products and services for our global customers and we strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you don't meet every single one of the stated requirements but you are excited about this opportunity, we'd love to hear from you anyway.

Alida has an accommodation process in place to provide reasonable accommodation to employees, and to qualified job applicants with a disability during the hiring process. If you require accommodation because of a disability or medical need, please contact accommodations_hiring@alida.com so that arrangements can be made for the appropriate accommodations to be in place.

Alida takes your private information seriously. Review our Candidate Privacy Statement here to understand how we use and protect your personal information.

#J-18808-Ljbffr

  • User Experience Strategist

    4 days ago

    Toronto, Ontario, Canada MSCI Inc Full time

    We are seeking a seasoned User Experience Strategist to drive the development of our public-facing digital marketing presence.The ideal candidate will have 6+ years of experience in complex enterprise environments, with a strong portfolio showcasing UX and visual design expertise.Key responsibilities include:Delivering exceptional user experiences that...

  • Senior User Experience Researcher

    6 days ago

    Toronto, Ontario, Canada Capco Full time

    **About the Role:**The Design team is responsible for crafting exceptional user experiences across customer- and employee-facing touchpoints for banking, investing, and insurance. To support this mission, we're seeking a talented User Experience Researcher to join our growing team.As a UX Researcher at Capco, you'll play a vital role in driving...

  • User Experience Strategist

    2 days ago

    Toronto, Ontario, Canada Capco Full time

    About UsAt Capco, we're a team of passionate business and technology professionals who are dedicated to fully supporting our world-class clients as they respond to challenges and opportunities in the global financial services industry.We pride ourselves on being active participants in the financial services industry, working closely with our clients to...

  • Senior User Experience Strategist

    5 days ago

    Toronto, Ontario, Canada Propel Holdings Full time

    Customer Experience Strategist OpportunityWe are Propel Holdings, a fintech company revolutionizing access to credit for underserved consumers. Our AI-driven platform evaluates customers comprehensively, facilitating over one million loans and lines of credit worth over one billion dollars.As a fast-growing fintech, we foster curiosity and growth among our...

  • User Experience Researcher and Strategist

    4 days ago

    Toronto, Ontario, Canada 24 Seven Talent Full time

    Overview24 Seven Talent is a prominent organization in the financial and banking sector, renowned for its collaborative approach, innovative spirit, and technology-driven methodology.We are seeking a Senior UX Researcher to join our team, instrumental in shaping user-centric strategies for multiple groundbreaking projects. With a strong background in user...

  • User Experience Strategist

    14 hours ago

    Toronto, Ontario, Canada 2i Solutions, Inc Full time

    We are looking for a User Experience Strategist to join our team at 2i Solutions, Inc. As a Senior Business Analyst, you will be responsible for developing and implementing digital solutions that meet the needs of our clients.About the Role:Work in a hybrid agile cross-functional team environment to provide leadership and guidance in developing,...

  • User Researcher

    1 week ago

    Toronto, Ontario, Canada Study Full time

    Contract : 6 Months + Potential ExtensionsHybrid : 2x / wk on-site Toronto, ONRate : $50-53 t4 / / $60 t4aRequired Skills & Experience1.5+ years professional experience in Private Sector UX ResearchEnterprise-level experienceExperience employing various qual and quant UX Research methodologies (usability testing, unmoderated, A / B, interviews, surveys...

  • User Experience Strategist

    3 days ago

    Toronto, Ontario, Canada Fonction publique de l'Ontario Full time

    About the Role">This is an exciting opportunity to join our team as a User Experience Strategist, where you will play a pivotal role in leading the development, execution, and evaluation of user experience and digital visual design across multiple channels.Responsibilities">Lead User Experience and Digital Visual Design ProjectsDevelop and Refine User...

  • Senior User Experience Research Strategist

    4 days ago

    Toronto, Ontario, Canada eBay Full time

    eBay is a global ecommerce leader changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in over 190 markets worldwide.We're committed to pushing boundaries, leaving our mark, and reinventing the future of ecommerce for enthusiasts. Our customers guide us with authenticity, bold ideas are welcome, and everyone can...

  • User Experience Research Lead

    5 days ago

    Toronto, Ontario, Canada T-Net British Columbia Full time

    We are committed to fostering an environment where our teams feel included, valued, and enabled to do their best work. As a Principal Design Researcher at T-Net British Columbia, you will help product designers, product managers, and engineers build a deep understanding of our customers and their needs. Our team is united by our mission to transform the...

  • User Experience Researcher

    4 days ago

    Toronto, Ontario, Canada 24 Seven Talent Full time

    Get AI-powered advice on this job and more exclusive features.Our client is a prominent organization specializing in the financial and banking sector. They pride themselves on a collaborative, forward-thinking, and technology-driven approach, positioning themselves as an industry leader and innovator.Senior UX Researcher Overview:As the Senior UX Researcher,...

  • User Experience Researcher

    1 week ago

    Toronto, Ontario, Canada Creative Circle Full time

    This range is provided by Creative Circle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$55.00/hr - CA$65.00/hrOur team is looking for a UX Researcher to join their team for 6-12 months. You will be working fulltime hours per week, and this will be 2x per week onsite downtown.You will...

  • Principal Design Researcher

    3 weeks ago

    Toronto, Ontario, Canada Themis Solutions Inc. Full time

    We are currently seeking a Principal Design Researcher to join our growing Product Research Team. This role can be performed from one of our Canadian offices, remotely from the US or Canada, or a combination of both. Some exceptions may apply.We're looking for a talented Principal Design Researcher who has a track record of running large-scale,...

  • User Experience Researcher

    4 weeks ago

    Greater Toronto Area, Canada, Ontario 24 Seven Talent Full time

    Client Overview:Our client is a prominent organization specializing in the financial and banking sector. They pride themselves on a collaborative, forward-thinking, and technology-driven approach, positioning themselves as an industry leader and innovator.Senior UX Researcher Overview:As the Senior UX Researcher, you will be instrumental in shaping...

  • Senior UX Strategist

    3 days ago

    Toronto, Ontario, Canada Alliance Search Partners Full time

    About the Role:We are seeking an experienced Senior UX Strategist to join our team as a Principal Product Designer. In this role, you will be responsible for leading the design efforts on challenging projects, collaborating with senior stakeholders, and driving the continuous improvement of design practices.Key Responsibilities:Lead the design efforts on...

  • User Experience Strategist

    5 days ago

    Toronto, Ontario, Canada Russell Tobin Full time

    Designing User-Centered SolutionsRussell Tobin is seeking a skilled Senior UX Designer to join their team in Ontario. As a key member of the Cluster, the successful candidate will be responsible for designing user-centered solutions that meet business goals and user needs. This role requires a hands-on designer with extensive experience in user-centered...

  • Principal Design Researcher

    5 days ago

    Toronto, Ontario, Canada T-Net British Columbia Full time

    Posted March 5, 2025Toronto / Remote - Canada,We are currently seeking a Principal Design Researcher to join our growing Product Research Team. This role can be performed from one of our Canadian offices, remotely from the US or Canada, or a combination of both. Some exceptions may apply.We're looking for a talented Principal Design Researcher who has a...

  • Senior Principal Technology Strategist

    6 days ago

    Toronto, Ontario, Canada Scotiabank Full time

    At Scotiabank, we are seeking a Senior Principal Technology Strategist to join our Enterprise Architecture team. As a pivotal member of this team, you will play a critical role in defining the technological and structural direction of the organization.The Senior Principal Technology Strategist will be responsible for assessing current capabilities and...

  • User Experience Research Lead

    2 days ago

    Toronto, Ontario, Canada 24 Seven Full time

    At 24 Seven, we believe in harnessing the power of user experience to drive innovation and excellence in the financial and banking sector. As a key member of our team, the Senior UX Researcher will play a pivotal role in uncovering user needs, informing design decisions, and enhancing digital experiences.Job DescriptionThis is an exciting opportunity for a...

  • User Research Expert

    3 days ago

    Toronto, Ontario, Canada Xello Full time

    Key Responsibilities- Conduct user research studies to gain a deep understanding of customer needs and preferences- Analyze data from various sources to identify trends and patterns- Collaborate with designers, product managers, and engineers to develop product requirements based on research findings- Communicate research results and recommendations to...