Quality Manager

About Us
Malach Metal and Machining is a growing metal fabrication company operating across Canada and the United States, supporting OEM contract manufacturing and in-house product lines. We take pride in precision, craftsmanship, safety, quality, and teamwork. Our culture is hands-on, collaborative, and built around people who care about doing the job right, solving problems, and continuously improving how we work. Our commitment to quality extends beyond the products we manufacture. It is reflected in our processes, relationships, accountability, and dedication to meeting customer expectations. Your Impact: The Quality Manager plays a critical, hands-on leadership role in ensuring Malach's products, manufacturing processes, and quality systems consistently meet customer requirements, applicable standards, and organizational expectations. Working directly with the Plant Manager, Production, Engineering, and shop-floor team members, this position combines practical quality oversight with leadership of Malach's Quality Management System (QMS). You will be actively involved in manufacturing operations, conducting and supporting inspections, investigating quality concerns, resolving production challenges, and implementing improvements that prevent defects and strengthen manufacturing performance. This is not solely a desk-based quality management position. We are looking for a leader who is comfortable working directly on the production floor, supporting team members, making sound technical decisions, and ensuring quality is built into our processes rather than inspected in at the end. The Quality Manager will also lead quality system compliance, corrective actions, customer quality concerns, and continuous improvement initiatives while developing a culture of accountability, collaboration, and pride in workmanship. Why This Opportunity Matters: This is an opportunity to have a meaningful influence on how quality is managed, measured, and continuously improved within a growing manufacturing organization. You will have the ability to strengthen established processes, develop team capabilities, improve manufacturing performance, and help shape a proactive quality culture. The position offers direct involvement in shop-floor operations, technical problem-solving, customer quality requirements, and the ongoing development of Malach's manufacturing systems. Primary Areas of Influence: Quality Management System & ISO Compliance:
- Lead the implementation, maintenance, and continuous improvement of Malach's Quality Management System in alignment with ISO 9001:2015 requirements.
- Ensure quality-related policies, procedures, work instructions, forms, and records are appropriately maintained and controlled.
- Coordinate internal quality audits, identify opportunities for improvement, and ensure findings are addressed effectively.
- Support external certification, surveillance, and customer audits, including preparation, coordination, and corrective action follow-up.
- Monitor QMS performance and provide meaningful quality information for management review.
- Work with process owners to ensure responsibilities, controls, and required records are understood and consistently applied.
- Support risk-based thinking and the identification of quality risks within manufacturing and supporting processes.
- Promote a practical, effective QMS that supports operations rather than creating unnecessary administrative complexity. Hands-On Shop Floor Quality Leadership:
- Maintain an active presence on the manufacturing floor, working directly with supervisors, operators, and technical team members.
- Conduct and support in-process, dimensional, first-article, and final inspections as required.
- Provide practical guidance on drawing interpretation, tolerances, measurement techniques, workmanship, and customer quality requirements.
- Investigate quality concerns at the point of manufacture and work collaboratively to determine appropriate corrective actions.
- Verify manufacturing processes and completed products against approved drawings, specifications, and inspection requirements.
- Support the identification, containment, and disposition of nonconforming products in accordance with approved procedures.
- Coach production team members on quality expectations, inspection practices, and defect prevention.
- Work with the Plant Manager to address recurring quality issues, improve process consistency, and reduce scrap and rework.
- Identify opportunities to improve inspection methods, tooling, fixtures, and manufacturing controls.
- Exercise authority to stop or contain work where there is a significant product conformity concern, in accordance with established procedures. Quality Assurance & Manufacturing Process Control:
- Oversee quality assurance and quality control activities throughout the manufacturing process.
- Establish and maintain appropriate inspection requirements, acceptance criteria, and quality veri