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Product Owner

4 weeks ago


Markham, Ontario, Canada Metergy Solutions Inc Full time
About Metergy Solutions Inc. ("Metergy")

As one of North America's most experienced submetering providers, we've brought turnkey solutions to our clients for over 20 years. We help our customers effectively manage their utility consumption as we supply, install and remotely read electricity, water and thermal submeters. Across all building types, retrofit or new construction, we have the knowledge, equipment and staff to deliver a comprehensive solution from design, to implementation to billing. We are focused on maintaining strong customer relationships and value team collaboration to achieve our goals. For more information about Metergy, please visit us online https://www.metergysolutions.com/

Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world's largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

Role Overview:

We are seeking an experienced Functional Microsoft Dynamics 365 (D365) Finance & Operations (F&O) Product Owner to join our dynamic team. This role will be responsible for ensuring the successful configuration, optimization, and implementation of the D365 Finance & Operations solution, with a particular focus on finance, supply chain management, and business operations.

The ideal candidate will have hands-on experience in configuring D365 F&O and a deep understanding of business processes and how they align with D365 functionalities.

Responsibilities

- Product Ownership: Serve as the primary product owner for D365 Finance & Operations (F&O), ensuring that business requirements and goals are effectively captured, prioritized, and delivered in the system configuration.
- D365 F&O Configuration: Configure and optimize D365 F&O modules with a focus on core financial operations (General Ledger, Accounts Payable/Receivable, Procurement, Inventory, and more).
- Requirements Gathering & Analysis: Work closely with business stakeholders, including finance, operations, and IT teams, to gather detailed business requirements and translate them into functional specifications for D365.
- System Customization: Oversee system customizations and enhancements to ensure alignment with business processes, ensuring a seamless flow of data and processes across modules.
- Cross-functional Collaboration: Work alongside technical teams, including developers and technical consultants, to ensure the system configuration is aligned with the technical architecture and to support system upgrades or enhancements.
- Support & Troubleshooting: Provide ongoing support and troubleshooting for D365 F&O issues, escalating to technical teams when necessary. Assist in resolving system-related issues and optimizing system performance.
- Testing & Validation: Lead testing efforts for new system functionalities, including UAT (User Acceptance Testing), regression testing, and ensuring the configuration meets business needs before deployment.
- Change Management: Assist with change management activities, including training users on new system capabilities and processes, and facilitating smooth transitions during system upgrades or new implementations.
- Documentation: Create and maintain comprehensive documentation for system configurations, processes, and workflows, ensuring knowledge transfer across teams.

Requirements:

- Hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O), including configuring modules such as Finance (GL, AP, AR, Fixed Assets), Procurement and Sourcing, Inventory, and Production.
- Proven experience as a Product Owner or Functional Consultant for D365 F&O, with a deep understanding of core business processes in finance and operations.
- Strong business acumen and understanding of finance, accounting, and operations processes and how they integrate within D365.
- Strong communication skills, with the ability to effectively interact with stakeholders at all levels, including executives, business users, and technical teams.
- Ability to translate complex business requirements into functional system specifications and guide system configuration based on business needs.
- Experience with D365 F&O implementations and upgrades, including system testing, end-user training, and documentation.
- Ability to configure and customize D365 F&O (not just oversee or manage), including managing security roles, workflows, and data entities.

Metergy's recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant's accessibility needs due to disability and are available upon request.

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