Store Manager

Jump+ is proud to announce that we will be opening a brand-new store in Windsor— a significant milestone as this marks our secondnew store opening in five years This is an exceptional chance to lead the launch of a new store from the ground up — to build a high-performing team, shape a strong store culture, and drive lasting success from day one.

About Us

Established over 30 years ago, Jump+ is Canada’s only Apple Premium Reseller. We are proudly Canadian with 17 retail locations across Canada. Our Business Services division offers one-stop client access to a complete suite of Apple Products, as well as complimentary accessories and services. Besides Apple products and accessories, Jump+ offers: Staging & Logistics services, Warehousing, Servicing & Repair, Financing and Trade-In services. In addition, we also provide a suite of network, security and IT Support solutions as part of our comprehensive Jump Business Solutions services portfolio. Essentially, we are Apple and IT solution experts that provide solutions to business clients’ needs.

Leadership

- Be responsible for the financial, administrative, operational and cultural well-being of the location in all duties as required.
- Ensure Jump+ is perceived as a premium destination for all Apple products, training, accessories while providing “Surprise & Delight” to our customers.
- Meet and exceed utilization and revenue targets on a regular basis.
- Coach and train the sales team to achieve high sales standards using best techniques.

Specific Roles and Responsibilities

- Staff the retail store: from recruiting and hiring, to scheduling the right people at the right time.
- Model exemplary sales techniques: Inspire and educate staff and customers on products, accessories and services offered.
- Maintain a strong floor presence and be available for coaching/mentoring and problem resolution.
- Assist with the reporting and discussion of store numbers, targets and results.
- Meet and exceed targets on a regular basis.
- Meet and exceed SEED Training expectations, monitor and coach staff to train, meet and exceed their minimum SEED Training requirements on an ongoing basis.
- Lead by example always and act as a Jump+ ambassador in and outside the store.

Operations

- Maintain a clean and organized retail store, with impeccable attention to detail always, ensure that the proper merchandising plan is followed as per directive.
- Use, develop, and maintain checklists to ensure that all established procedures are being followed.
- Anticipate possible obstacles, provide safety, protection, and security to our place, people, products, and customers.
- Assist in the audit and self-audit functions to ensure accuracy of inventory and stock levels where possible.
- Understand and identify the business challenges and opportunities within a retail environment, and within your own unique trading area and city.
- Identify and maximize trends and opportunities as they present themselves through stock inventory adjustments and HQ communications.
- Demonstrate willingness to open and close the store, work mid-shifts and modify your schedule where necessary in the best interest of your trading area and staffing complement.
- Support the maintenance of our e-commerce sight, and purchasing schemes designed to increase customer base and sales and see it as an extension of our in-store experience.
- Coach associates to learn, train, grow and expand their opportunities to grow with Jump+.
- Exhibit responsibility and security for Jump +’s financial assets and deposits.
- Submission of accurate and timely accounting documentation, audits, counts, and returns.
- Attaining and maintaining ideal inventory levels to service your customer base.
- Ensure the accuracy and timeliness of associate files, sales data, service logs and Apple directives.

Experience

- 2 years minimum experience within a store Leadership role
- 5 years experience in retail sales.

Why Work for Us:

- Performance is valued, recognized and remunerated
- As a dynamic company we are looking for great talent and people who want to lend their voice to our vision
- Training and certifications provided by Apple
- You can create your own career pay Competitive pay structure, including: Salary, bonus pay, and benefits

JUMPPLUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required during the recruitment process.

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