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Quality Assurance Engineer

1 month ago


Ottawa, Ontario, Canada TitanFile Inc. Full time

About us

TitanFile is on a mission to transform the secure information sharing experience. This challenge worthy of pursuit as the costs and risks associated with complex projects like litigation, processing insurance claims, and conducting regulatory investigations are skyrocketing as the amount of data increases.

We are transforming these processes so they can be done in minutes, not days -- by anyone, anywhere. Our customers - who range from financial institutions to law firms, from government agencies to higher education - can service their clients faster with the privacy and security that they expect.

What we need

We are looking for a Quality Assurance Engineer who is detail-oriented, takes ownership of their work, and is accountable for what they stamp with their approval. This individual must take pride in maintaining high standards, be passionate about quality, and have a natural drive to find and fix issues before they reach our users.

The ideal candidate will have experience in defining QA processes, working closely with engineering teams, and testing complex systems to ensure the best user experience. They will thrive in a fast-paced, collaborative environment and bring a mindset of continuous improvement to the QA process.

Responsibilities
  • Own the end-to-end quality assurance process, ensuring high-quality deliverables.
  • Develop and execute detailed test plans, test cases, and scripts for manual and automated testing.
  • Identify, document, and track bugs through resolution in collaboration with the engineering team.
  • Perform functional, regression, integration, and performance testing across web and mobile applications.
  • Define and implement quality metrics to continuously improve product quality and QA effectiveness.
  • Ensure thorough testing of new features, updates, and fixes before release to production.
  • Collaborate with external QA vendors for final testing and ensure their findings are aligned with internal expectations.
Qualifications
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • 3 - 5 years of experience in Quality Assurance, preferably in a SaaS or software development environment.
  • Proficiency with QA tools and frameworks (e.g., Selenium, Playwright, Postman, etc.).
  • Strong understanding of software development lifecycles (Agile, Scrum) and CI/CD processes.
  • Hands-on experience with automated and manual testing techniques.
  • Familiarity with security testing, usability testing, and performance testing is a plus.
  • Experience with API testing and tools like REST-assured or similar.
  • Knowledge of secure coding practices and OWASP is an asset.
  • Excellent verbal and written communication skills in English.
  • Must be able and willing to lawfully work out of our Toronto, Ontario office.
Why TitanFile
  • Join a team of highly effective professionals working to solve two of the biggest challenges in the digital age: communication and privacy.
  • Opportunity to build a career and grow professionally.
  • Flexible work hours.
  • Excellent benefits packages.