ServiceNow Implementation Specialist

2 weeks ago

Canada Pyramid Consulting, Inc Full time
Immediate need for a talented ServiceNow Implementation Specialist (French is required). This is a Fulltime opportunity with long-term potential and is located in Canada(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-60190

Pay Range: CAD$90000 - CAD$95000/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

- Lead the process of deploying, branding, configuring and customizing client ServiceNow instances.
- Subject Matter Expert in ServiceNow Modules Implementation, Maintenance and best practices.
- Deliver training to client teams on implemented ServiceNow solutions.
- Offer ongoing support and guidance for complex ServiceNow-related issues.
- Design and build customer-facing portals and service catalogs tailored to client needs.
- Set up and manage ServiceNow Discovery for automated CMDB infrastructure mapping.
- Configure and optimize Event Management for proactive issue remediation.
- Assist in implementing integrations between ServiceNow and other enterprise systems.
- Propose and implement enhancements to existing client implementations.
- Work closely with the Business Analyst to gather and refine detailed business requirements.
- Translate business needs into ServiceNow technical specifications.
- Assist in creating functional and non-functional specifications for custom developments.
- Participate in user acceptance testing (UAT) planning and execution.
- Participate in sprint planning and backlog grooming sessions.
- Conduct knowledge transfer sessions on implemented solutions and customizations.
- Create and maintain comprehensive documentation for all implemented features.
- Provide guidance on best practices for ongoing platform maintenance and optimization.
- Assist in troubleshooting complex issues that escalate from the support team.
- Collaborate on continuous improvement initiatives based on support team feedback.
- Participate in regular sync meetings to address recurring issues and plan proactive measures.

Key Requirements and Technology Experience:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience in ServiceNow implementation and administration.
- ServiceNow Certified System Administrator and Implementation Specialist certifications.
- Extensive hands-on experience with ServiceNow ITSM, ITOM, and ITAM modules.
- Proven expertise in ServiceNow customization, scripting, and workflow design.
- Strong understanding of ITIL framework and IT service management principles.
- Excellent communication, client-facing skills, problem-solving and analytical skill bilingual (French/English).
- Additional ServiceNow certifications (e.g., CIS-ITSM, CIS-Discovery, CIS-Event Management).
- Experience with ServiceNow Performance Analytics and Reporting.
- Knowledge of ServiceNow SecOps and GRC modules.
- Familiarity with Agile and DevOps methodologies.
- Experience working in a managed service provider environment.
- bilingual (French/English).

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

  • Technical ServiceNow Specialist Wanted

    1 day ago

    Canada Cofomo Full time

    We are seeking a highly skilled Technical ServiceNow Specialist to join our dynamic team at Cofomo. As a key member of our crew, you will play a vital role in delivering exceptional service and support to our clients.As a Technical ServiceNow Specialist, your primary responsibility will be to design, implement, and maintain complex ServiceNow configurations...

  • ServiceNow Architect

    3 weeks ago

    Canada GlideFast Consulting Full time

    The Technical Architect will be responsible for overall architectural design and delivery assurance. GlideFast's Architects have broad technical and process knowledge across a wide portfolio of GlideFast's services and products. They work closely with the Business Process Consultant to create Stories by crafting the technical approach for each. The Architect...

  • ServiceNow Architect

    5 days ago

    Canada GlideFast Consulting Full time

    The Technical Architect will be responsible for overall architectural design and delivery assurance. GlideFast's Architects have broad technical and process knowledge across a wide portfolio of GlideFast's services and products. They work closely with the Business Process Consultant to create Stories by crafting the technical approach for each. The Architect...

  • ServiceNow Architect Specialist

    4 days ago

    Canada GlideFast Consulting Full time

    GlideFast Consulting is seeking an experienced Technical Architect to join our team.The successful candidate will have a strong background in IT service management and ServiceNow, with a proven track record of delivering complex solutions.Key responsibilities include:Leading development efforts of solutions in ITAM specializationCustom Application...

  • ServiceNow Architect

    3 days ago

    Canada Alldus Full time

    ServiceNow Technical Architect/LeadFull Time-RemoteSalary: $140-170k depending on experience + Benefits & BonusOverview:We are looking for an experienced ServiceNow Architect to help create the Roadmap & Solution an exciting large scale implementation project. To be focused in following ITSM, ITAM & CRM. What will you be doing:Collaborating closely with...

  • Senior ServiceNow Developer

    19 hours ago

    Canada Splunk Inc Full time

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

  • ServiceNow Architect

    4 weeks ago

    Canada Alldus Full time

    ServiceNow Technical Architect/Lead Full Time-Remote Salary: $140-170k depending on experience + Benefits & Bonus Overview: We are looking for an experienced ServiceNow Architect to help create the Roadmap & Solution an exciting large scale implementation project. To be focused in one of the following ITOM, CSM, FSM or SecOps. What will you be doing: ...

  • ServiceNow Architect

    4 weeks ago

    Canada Alldus Full time

    ServiceNow Technical Architect/LeadFull Time-RemoteSalary: $140-170k depending on experience + Benefits & BonusOverview:We are looking for an experienced ServiceNow Architect to help create the Roadmap & Solution an exciting large scale implementation project. To be focused in one of the following ITOM, CSM, FSM or SecOps.What will you be doing:Collaborating...

  • ServiceNow Architect

    4 weeks ago

    Canada, CA Alldus Full time

    ServiceNow Technical Architect/LeadFull Time-RemoteSalary: $140-170k depending on experience + Benefits & BonusOverview:We are looking for an experienced ServiceNow Architect to help create the Roadmap & Solution an exciting large scale implementation project. To be focused in one of the following ITOM, CSM, FSM or SecOps.What will you be doing:Collaborating...

  • ServiceNow Architect

    4 weeks ago

    Canada Alldus Full time

    ServiceNow Technical Architect/LeadFull Time-RemoteSalary: $140-170k depending on experience + Benefits & BonusOverview:We are looking for an experienced ServiceNow Architect to help create the Roadmap & Solution an exciting large scale implementation project. To be focused in one of the following ITOM, CSM, FSM or SecOps.What will you be doing:Collaborating...

  • ServiceNow Architect

    4 weeks ago

    Canada Alldus Full time

    ServiceNow Technical Architect/Lead Full Time-Remote Salary: $140-170k depending on experience + Benefits & Bonus Overview: We are looking for an experienced ServiceNow Architect to help create the Roadmap & Solution an exciting large scale implementation project. To be focused in one of the following ITOM, CSM, FSM or SecOps. What will you be doing: ...

  • ServiceNow Architect

    5 days ago

    Canada Alldus Full time

    ServiceNow Technical Architect/Lead Full Time-Remote Salary: $140-170k depending on experience + Benefits & Bonus Overview: We are looking for an experienced ServiceNow Architect to help create the Roadmap & Solution an exciting large scale implementation project. To be focused in one of the following ITOM, CSM, FSM or SecOps. What will you be...

  • ServiceNow Developer

    2 weeks ago

    Canada Morson Talent (Canada & USA) Full time

    Service Now DeveloperResume Due Date: Wednesday, March 12, 2025 (2:00PM EST)Number of Vacancies: 1Level: MP5Hourly Rate: $80 - $90/hourDuration: 12 MonthsHours of work: 35Location: 889 Brock Road, Pickering (100% remote)Job Overview- We are seeking a skilled ServiceNow Developer to join our dynamic team.- The ideal candidate will play a key role in...

  • ServiceNow Developer

    2 weeks ago

    Canada Morson Talent (Canada & USA) Full time

    Service Now Developer Resume Due Date: Wednesday, March 12, 2025 (2:00PM EST) Number of Vacancies: 1 Level: MP5 Hourly Rate: $80 - $90/hour Duration: 12 Months Hours of work: 35 Location: 889 Brock Road, Pickering (100% remote) Job Overview We are seeking a skilled ServiceNow Developer to join our dynamic team. The ideal candidate will play a key role in...

  • ServiceNow Architect

    2 weeks ago

    Canada Alldus Full time

    ServiceNow Architect Full Time-Remote Salary: $150-180k CAD depending on experience + Benefits & Bonus Overview: We are looking for an experienced ServiceNow Architect to create the Technical Roadmap for key partners & stakeholders, while helping out hands on as needed. What will you be doing: Collaborating closely with clients, leadership and a team...

  • ServiceNow Architect

    4 weeks ago

    canada | ca Oscar Full time

    ServiceNow ArchitectA ServiceNow Architect is responsible for leading the design, implementation, and optimization of ServiceNow solutions within an organization. The ideal candidate will have a deep understanding of the ServiceNow platform and its capabilities, as well as strong technical and leadership skills.Key responsibilities include:Solution Design...

  • ServiceNow Solution Architect

    3 weeks ago

    Canada Cloudious LLC Full time

    Cloudious LLC is one of the fastest emerging IT Solutions and Services company headquartered in San Jose, CA with their global offices in Canada, EMEA & APAC. We are currently hiring a seasoned ServiceNow Solution Architect who comes with a strong consulting mind-set ServiceNow Solution Architect Contract Remote-Canada We are seeking a highly skilled...

  • ServiceNow Solution Architect

    3 weeks ago

    Canada Cloudious LLC Full time

    Cloudious LLC is one of the fastest emerging IT Solutions and Services company headquartered in San Jose, CA with their global offices in Canada, EMEA & APAC.We are currently hiring a seasoned ServiceNow Solution Architect who comes with a strong consulting mind-setServiceNow Solution ArchitectContract Remote-CanadaWe are seeking a highly skilled ServiceNow...

  • ServiceNow Solution Architect

    3 weeks ago

    Canada Cloudious LLC Full time

    Cloudious LLC is one of the fastest emerging IT Solutions and Services company headquartered in San Jose, CA with their global offices in Canada, EMEA & APAC. We are currently hiring a seasoned ServiceNow Solution Architect who comes with a strong consulting mind-set ServiceNow Solution Architect Contract Remote-Canada We are seeking a highly skilled...

  • ServiceNow Solution Architect

    3 weeks ago

    Canada Cloudious LLC Full time

    Cloudious LLC is one of the fastest emerging IT Solutions and Services company headquartered in San Jose, CA with their global offices in Canada, EMEA & APAC. We are currently hiring a seasoned ServiceNow Solution Architect who comes with a strong consulting mind-set ServiceNow Solution Architect Contract Remote-Canada We are seeking a highly skilled...