Operations Officer – Custody services-income and COA booking M/F
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Responsibilities:
Custody : COA booking and Income The operation officer is responsible for day-to-day supervision and validation of accurate and timely processing, reconciliations, reporting and query resolution within required timeframes across all prescribed services to CACEIS clients.
- Announce to client incoming events for which their choice or action is requested
- Execute income events in order to reflect a correct safekeeping position in our records
- Provide updates on any inquiry received from external clients
- Collect the clients choice for optional events and process them accordingly
- Respect deadlines from issuers and custodians
- Process payment message as per information collected
- Monitor carefully activity dashboard to prioritize items and maintain it in a clean state
- Reconcile pending items in a timely manner
- Process and validate within the required timeframes while maintaining excellent accuracy rate
- Respect SLA and operational procedures without exception, deviations are reported to Supervisor/Manager immediately
- Suggest improvement or innovative ideas that could enhance productivity and efficiency inside the team
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