Senior Communications Specialist

3 weeks ago

Edmonton, Alberta, Canada RECRUITMENT PARTNERS Full time
Senior Communications Specialist

Category: Marketing / Communications
Location: Edmonton, AB
Work Type: Permanent / Full Time
Posted On: Apr 2, 2025

Description

Senior Communications Specialist

Our client is searching for a Senior Communications Specialist to join their team. This role will be responsible for ensuring consistent messaging, creating communication pieces, leading special projects, handling media requests, and providing crisis management support. A successful candidate will excel in collaboration, creativity, exceptional communication and listening skills, high attention to detail, excellent organization skills, time management, stakeholder engagement and relationship building skills, strategic-thinking, strategic decision-making skills, and a professional demeanor.

Your success will be defined by your ability to:

1. Collaborate with the Communications team to ensure alignment in content planning
2. Collaborate with the department to ensure all new projects are entered into the project management platform.
3. Delegate and prioritize appropriately under the guidance of the Director of Communications
4. Develop content and rollout plans for strategic initiatives, ensuring clear and effective communication, including initiatives such as Strategic Plans, Annual Reports, and upcoming technology projects
5. Create and disseminate ad-hoc communications pieces
6. Work with relevant stakeholders to create scripting for key operational and strategic initiatives, events and videos
7. Act as the Subject Matter Expert for Customer Insights, troubleshooting system errors before escalating to the Technology Department
8. Collaborate with the Technology Department in developing Customer Insights best practices, process documents, and templates
9. Lead Special Projects under the guidance of the Director of Communications, including but not limited to website changes, BOD Orientation Package, video editing as needed to support various department needs
10. Coordinate with stakeholders to ensure timely successful project completion
11. Develop and maintain a comprehensive crisis management framework outlining internal and external communication protocols in collaboration with the Director of Communications, the Leadership Team and the CEO
12. Act as the primary for receiving ad-hoc interview requests and develop scripting for Board Chair or press releases under the guidance of Director of Communications
13. Delegate interview requests as needed to the Communications Specialist
14. Provide coverage to the Communications Specialist for statistics package or requests for information from the general public
15. Support the Director to create a long-term Communications strategy aligned with the Strategic Plan, supporting a proactive approach for all communications
16. Act as the second point of contact in crisis situations when the Director is unavailable
17. Act as a proxy for Director of Communications when delegated, report back and escalate issues as needed
18. Maintain knowledge of the current market and economic conditions through the reading and research of industry publications
19. Collaborate with the Communications Team to create branded campaign pieces for the member portal, social media, or other communication platform
20. Support the Communications Team with member and staff events throughout the year via brainstorming and planning and aiding with on-site logistics
21. Liaise with external vendors and agencies

Your strengths include:

1. Bachelor's Degree in Marketing of Communications required
2. 3-5 years of experience in Communications roles involving content creation, business writing, public advertising efforts, and facilitating media relations
3. Strong project management skills and working knowledge of various project management technologies, tools and theories
4. Proficiency in Microsoft Office, Adobe Suite, Content Management Systems (WordPress), Social Media Management tools
5. Previous experience working in a Non-Profit or Association setting is an asset

If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Jason Dick, Dalia Hassan, Bobi-Jo Warner and Andre Donado.

Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates.
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