Corporate Traveller

Corporate Travel Consultant – Montreal, QC

A world where tech and people work collectively to make corporate travel simpler, faster and easier.
Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers.
We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go‑getter businesses grow through travel.
Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward‑thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.
We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. Our ideal candidate will have a minimum of 2 years travel consulting experience along with an insatiable appetite for delivering impeccable service.

Key Responsibilities

- Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.

- Follow company procedures, account guidelines and customer service standards.

- Work as a team member and assist other agents as needed in completing all functions related to servicing the client.

- Build and maintain strong working relationships.

- Provide solutions to travel related problems clients may experience.

- Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds including people who are racialized, have disabilities (invisible or visible), require faith accommodations, and/or are LGBTQ2+.

Experience & Qualifications

- Bilingual in both English and French.

- Customer focused – consistently going above and beyond to deliver an amazing client experience.

- You obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.

- Outstanding interpersonal skills and ability to build strong business relationships.

- A problem solver who thinks outside of the box to provide creative solutions.

- You embrace egalitarianism, irreverence, and ownership.

- You thrive in a collaborative environment but can also produce quality work independently.

- Excellent written and verbal communications skills.

- Ability to work in a fast paced, deadline driven environment.

- Tech Savvy – 2 years’ experience with a Global Distribution System (GDS) (Sabre preferred), confident using Microsoft suite, and comfortable learning new software.

- OPC certification preferred; however, candidates without OPC certification will be supported to obtain it. Successful completion of the OPC exam within 30 days of employment is mandatory.

Work Perks – What’s in it for you?

- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.

- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.

- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

- Personal connections: We are a big business founded on personal relationships.

- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day, Employee Resource Groups, DEI education initiatives, and equitable practices.

- A career, not a job: We offer genuine opportunities for people to grow and evolve.

- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.

- Giving Back: Committed to making a difference through our Corporate Social Responsibility program, volunteering and fundraising, our Office Environmental Program, LEED® Gold‑certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include

- Generous paid time off policy.

- Health & Wellness Programs and Employee Financial Wellness Services.

- National/International Award Nights and Conferences.

- Group benefits including extended health care, dental and vision, gender affirming care, fertility care.

- Insurance including life, AD&D, critical illness, long term disability.

- Employee Assistance Program.

- RRSP/RPP with matching.

- Tuition Reimbursement Program.

- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions.

- Global career opportunities in a network of brands and businesses.

Location – Montreal, Canada

We welcome applications from candidates with diverse experiences.

As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

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