Merchandising Crew Associate

Location:

400 av Sainte-Croix, Saint-Laurent, Quebec, H4N 3L4

At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Reporting to the Store Development Specialist, the Merchandising Crew Associate is responsible for merchandising all Capital projects and store request projects as per final merchandising layout to current planograms, merchandising standards, and marketing directions.

Primary Responsibilities

- Ensure planogram database matches the latest store proposal layout and report any discrepancies.
- Merchandise sections as per final merchandising layout to current planograms with shelving heights, using the Shoppers Drug Mart merchandising standards.
- Complete administration duties such as emails, missing material reports, ISW (In Store Web), and Flp information daily. Use Academy application for all mandatory and optional training courses. Complete timesheets and expenses accurately on a weekly basis.
- Report any issues when implementing planograms and fixtures to the Store Development Specialist and planograms team.
- Verify MAL (Merchandising assets list) order and report any discrepancies and/or improvements to the Store Development Specialist.
- Verify NSK (New store kit) order checklist from TC and report any discrepancies and/or improvements to the Store Development Specialist.
- Provide superior customer service and staff satisfaction throughout construction, ensuring customers can shop throughout the store with minimal disruption.
- In renovations and expansions, relocate and remove merchandise from sections in a logical, orderly fashion onto portable dexion units where necessary.
- Label sections with MMS labels as per current merchandising standards.
- Identify and remove any outdated or damaged products in an orderly fashion.
- Receive, log, and verify merchandise where necessary.
- Build seasonal and end displays as per the merchandising direction on the In Store Web.
- In relocations, transfer stock from the old location to the new location securely, following loss prevention systems and procedures.
- Inform Store Development Specialist of any time off needed and ensure all time off is logged in Workday as soon as possible.
- Projects are located throughout each region, and occasionally out of region - you will be compensated for travel, hotels, and meal costs.
- Prioritize customer service and service levels by minimizing hole counts and investigating missing items regularly. Report any anomalies to the Store Development Specialist.
- Participate in all site meetings.
- Provide feedback on project progress regularly to the Store Development Specialist.
- Embrace and promote our Blue Culture and B3 Learnings in our everyday duties.
- Manage and provide detailed receipts for all expenses to be submitted, including hotel invoices charged to corporate card.

Skills, Experience & Education

Skills

- Valid Driver's License.
- Willingness to travel up to 150km one way daily.
- Willingness to stay out of town for projects over 150km one way (or unsafe to drive to and from).
- Reliable car for this position.
- Availability to work nights, weekends, and holidays.
- Strong communication and interpersonal skills.
- Customer service oriented.
- Team player with leadership skills; peers may often be the acting Project Leader.
- Well organized with the ability to work with minimal supervision.
- Willing and able to learn SDM Systems and Procedures.
- Ability to work well under pressure and meet deadlines in a detail-driven environment.
- Computer skills required (emails, Academy courses, Microsoft O365 tools, Outlook, Excel, OneDrive).
- Bilingual for Quebec & Atlantic region.

Experience

Retail experience is beneficial.

Education

Secondary School Education.

Working Conditions

* Incumbents are required to exert the following physical effort; however, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Safety

Personal Protection Equipment including safety shoes, hard hats, and vests are needed at times depending on the capital project needs.

Physical Effort

Most of the time is spent in a standing position. The incumbent may be required to occasionally kneel, reach, bend, or stretch and carry light objects.

Physical Environment

Work is mainly performed in a comfortable store environment with minimum to medium exposure to dust, fumes, temperature variance, and other sensory attributes. Noise levels may vary from mild to moderate and may experience frequent interruptions.

Sensory Concentration

There is a frequent need to give close attention, often requiring the use of two or more senses simultaneously.

Mental Stress

The incumbent may be exposed to situations which may cause mild mental stress due to pressures from meeting deadlines, multitasking, and producing accurate work. The stress levels felt would not be noticeably disruptive to the work.

Note: This job profile indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties which may be assigned.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will gain experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay, and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers, and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust, and make connections.

If that sounds like you, and you are open-minded, responsive to change, and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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